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Rob's rapid response and amazing support truly make this one of the best app experiences I have had on Shopify. Rob went above and beyond to resolve GTM setup for us free of charge which was a constant issue for our store.
Hi, Wooden Cork.
Your success is our pleasure, and we're over the moon that you've achieved the results you wanted! At Google Tag Manager for Shopify, customer satisfaction is at the forefront of what we do - so if there's anything else we can help with please let us know.
Best regards.
GTM.
The best support that I have ever experienced on Shopify. Rob is my hero. He saved my store, as the old app that I installed just ruined my theme and tags, and those developers didn't respond at all.
Rob just resolved all my issues, and he supported me in all steps.
Thanks for your great support.
I've never left a 5 star review this quickly. After they set this up for me, my analytics began working beautifully! Now, I just need to find out all the different ways I can utilize the tag manager. I am very impressed with the service and functionality of this app!
Finally, an app which means we can pull accurate source / medium through from ecommerce sales. This finally means we can track our sales and make sure we make the right marketing decisions. Great support too.
This app has really helped me with setting up and monitoring our Google and Social media tracking in one place, it's so easy to use and the support and resources are great
Hi, ijopower.
Your kind words of support mean the world to us and we're thrilled that you found our app a breeze to monitor your Google and Social media tracking. If there’s anything else we can do, we'd be more than happy to help!
Best regards,
GTM.
I am new to this app. The devs have done what the app is supposed to do. But the thing I want to highlight is that they are trying to do much more and help troubleshoot customers with other problems. I hope ever app has this customer service in Shopify. Great work guys, hope you the best!!
Thank you so much for this big support, The Velvet Bow.
Taking the time to share your experience with us, means a lot and encourages us to keep improving what we are doing. Don’t hesitate to reach out if you have any questions we can help you with.
Kind regards.
GTM.
I have to echo some of the other reviewers here - Rob bent over backwards to help install the app, helping with Google Analytics, Google Tag Manager (installed quite a few tags and triggers), and the Shopify store itself. Great customer service!
Hi, K2xLabs Pet Health.
We truly appreciate your feedback and kind words about our team's help in setting up your Google Analytics and Google Tag Manager accounts, as well as tags, and triggers. Your satisfaction is the best reward we could ask for! If you ever have any other questions or concerns, please don't hesitate to reach out.
Best Regards.
GTM.
The customer support is the gold in this app. Rob Edlin worked with me one-on-one to correctly set up and fine-tune our various tracking pixels and coding using Google Tag Manager. Epitomy of professionalism and customer service. This app and more importantly the people behind it get my highest recommendation.
Hi, Icey-Tek USA LLC.
We're thrilled to have the opportunity of helping you take your app experience up a notch! Here at GTM, we strive for nothing less than perfection when it comes to optimizing tracking pixels and coding.
Thanks again!
Best regards,
GTM.
This application has changed my life, it is the best if you have no knowledge of code. It facilitates integration automatically, I definitely recommend it, it is very easy to use!
This app stopped reporting the value of the conversions to Google Analytics a few weeks ago. Developer has told us that they would correct it after asking twice to get it fixed. Will be removing app and finding a different approach.
I can echo the other positive reviews. I have had superb customer service from a few of the Apps we using. This is by far one of the best, attentive providers here.
Hi WELdental
Thanks for taking the time to leave us your feedback.
We are sorry we couldn't resolve this issue for you. There are a few combinations of config and checkouts that cause problems, but sadly we couldn't get to the bottom of this one.
We hope you've found a solution to the problem, but we'd love to have you back if you haven't and will do our best to find a solution.
Best regards.
GTM.