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Shopify is not sending the product info to Google Merchant Center! It is so frustrating to have to spend hours upon hours on YouTube looking for solutions!
Hey there,
Jason here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing with your products syncing with Google. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address this concern.
Jason | Shopify
Ok, if 90% of the reviews are 1 star when will Google & Shopify wake up and fix the issues? App does not work on my store or on any other store I try to install it on.
I am a Canadian Business and only allowed to sell in Canada USD makes no sense the only real reason i downloaded the app was because when KIT uploads my products i want the google product category to show up so facebook business manager doesnt give me errors. Seems like a waste of time app
I can't even connect the app to try it out. I keep getting "Error 400: invalid_request
Account restricted" If you’re the app developer, make sure that these request details comply with Google policies.
access_type: offline
openid.realm:
origin: https://google-shopping.shopifycloud.com
response_type: code permission id_token
redirect_uri: storagerelay://https/google-shopping.shopifycloud.com?id=auth705803
ss_domain: https://google-shopping.shopifycloud.com
prompt: consent
include_granted_scopes: true
client_id: 407182546550-jursbltk3ek1batrdhns9pojkpnv63ke.apps.googleusercontent.com
gsiwebsdk: 2
scope: openid https://www.googleapis.com/auth/userinfo.profile https://www.googleapis.com/auth/userinfo.email https://www.googleapis.com/auth/siteverification https://www.googleapis.com/auth/content https://www.googleapis.com/auth/adwords https://www.googleapis.com/auth/youtube.third-party-link.creator https://www.googleapis.com/auth/youtube.readonly
Hi there!
Paola here with Shopify! Thank you for taking the time to tell us about your experience with the Google Channel app. I completely understand where you are coming from and I will be reaching out to you shortly so we can troubleshoot what is happening on your end. I want to make sure you have all the necessary tools to try out and take the most out of the Google Channel app.
I look forward to chatting with you!
Paola | Shopify Support
Doesn't work, Shopify at it again with only allowing USD businesses. Probably about time to change platform if this is how they treat long term customers Shopify Customers.
Não consigo vincular minha conta google maelson.tavares@gmail.com com o app do canal de vendas do google pelo shopify
I am using the currency - Singapore dollar. The Google Channel interface automatically prompts you to select only one country. Thus, in Google Shopping, the feed is available only for one market country, which is extremely inconvenient. Also, after I created a Shopping campaign in my Google Ads account and linked the feed, I couldn't find any products. They simply do not appear as if they are not there. Can this be fixed and how?
Hi there,
Jordan here from Shopify Support. Thank you for taking the time to leave a review of the Google Channel app. Your feedback is greatly appreciated.
At the moment, the Google Channel app is designed for targeting one country at a time. Though, there are a few ways to accomplish this external to the Google Channel app. I will send you an email where we can discuss this further, as well as address your product feed concern for your Google Shopping campaign.
Jordan | Shopify Support
Stay away Better to pay for something that works - If you had a google store don't upgrade
i am not able to install on my dashboard anyone available to assist ? when i am trying to add it says there is no page on this address
Hey there,
Robyn here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. You feedback is truly appreciated. I'm sorry to hear of the struggles you are facing with the installation of the channel. I'm going to look into this and follow up with you in an email to open up the lines of communication here so I can see if I can help you any further.
Robyn | Shopify
Useless. USD only and no way to uninstall it.