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I am a Canadian Business and only allowed to sell in Canada USD makes no sense the only real reason i downloaded the app was because when KIT uploads my products i want the google product category to show up so facebook business manager doesnt give me errors. Seems like a waste of time app
Seamless workflow my butt. Your integration is horrible. Can’t even fetch images with saying the product failed. 6 hours of my life gone because I thought it was me, but it was always you. Not worth the hassle.
Hi there,
Charlotte here from Shopify support, thank you for taking the time to install and use Google channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.
Charlotte | Shopify
Error this app dosen't work!
Its not connecting to my website. It keeps saying "myshopify.com refused to connect."
Hi there,
Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. The issue you faced was quickly addressed by developers. I'm sending you an email to open the lines of communication and offer further support.
Vance | Shopify
Doesn't work, Shopify at it again with only allowing USD businesses. Probably about time to change platform if this is how they treat long term customers Shopify Customers.
I am using the currency - Singapore dollar. The Google Channel interface automatically prompts you to select only one country. Thus, in Google Shopping, the feed is available only for one market country, which is extremely inconvenient. Also, after I created a Shopping campaign in my Google Ads account and linked the feed, I couldn't find any products. They simply do not appear as if they are not there. Can this be fixed and how?
Hi there,
Jordan here from Shopify Support. Thank you for taking the time to leave a review of the Google Channel app. Your feedback is greatly appreciated.
At the moment, the Google Channel app is designed for targeting one country at a time. Though, there are a few ways to accomplish this external to the Google Channel app. I will send you an email where we can discuss this further, as well as address your product feed concern for your Google Shopping campaign.
Jordan | Shopify Support
Stay away Better to pay for something that works - If you had a google store don't upgrade
i am not able to install on my dashboard anyone available to assist ? when i am trying to add it says there is no page on this address
Hey there,
Robyn here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. You feedback is truly appreciated. I'm sorry to hear of the struggles you are facing with the installation of the channel. I'm going to look into this and follow up with you in an email to open up the lines of communication here so I can see if I can help you any further.
Robyn | Shopify
Useless. USD only and no way to uninstall it.
I give it a minus 10 not even good enough for a zero!!! It's a destructive app!!! DON'T INSTALL IT! It will ruin your google merchant account and take approved products to disapproved and it will take hours to fix little errors.
Also you don't have access to fix those either... So you're stuck.
STOP NOW! AND GET RID OF THE APP! I'd like to know who created it and if there could be legal action against them for lost income by all of these amazing store owners. I would say that the developer is liable for these financial losses and should be held accountable.
Sadly the app does not work properly, First my account got suspended and now the app is not working at all and I cant even open it.
Hi there,
Brett here from Shopify, thank you for taking the time to review the Google sales channel app. I'd like to open a dialogue between yourself and our specialized support team. I'll be following up with an email to discuss your specific case.
Brett | Shopify Support Specialist