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It really makes the integration process easy and smooth. It connects Merchant Center, Smart Shopping and even create the conversion actions needed on Google Ads (check if you don't want to included them in your Conversions column).
Thankful for this app. It makes my store more visible to customers all around the world who use google.
yes good and easy to use. load listing with no problem and i like the emails feed back. hope it will bring more business because amazon taking over the search online.
i didn't use it yet , i just already started , but who work with it tolled me it make a difference .
It's not an easy task to accomplish. I have crossed all of my T's, dotted my i's and my account was suspended, when priorly my account was up and running along with getting sales through this channel. There isn't any explanation of what violations have been committed so I do not know where to begin on how to fix them. Either way, i do not understand how my store could be fine and accepted for nearly a year and then suddenly, it's not up to standards. It would be great if there was customer support to help.
Hello there and thank you for leaving the review and feedback. We are sorry to hear this has been a cause of frustration for you. Google's policies are in place to protect merchants and consumers. If you would like to learn more about this particular policy and how you can request a re-review, please visit: https://support.google.com/merchants/answer/6150127?hl=en&sjid=15068795589301841412-NA
For further questions or help with this, feel free to reach out to our support team at this link: https://support.google.com/merchants/contact/shopify_3p_support_app
very god, thank you!Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.
Great tool to bulk upload products to google shopping. Easy functionality to edit products and variations. You can see progress of upload approval and gives good indication of where potential errors are and allows you to fix them in bulk edit. Simple to pick and choose what you want live on google at any one time.
This app will break the sales tax calculations in the product feed, by overwriting your Google Merchant Center sales tax settings. Once broken, Google will send you a warning of account suspension for incorrect sales tax calculations. (Long story short: it will not apply sales tax to shipping for states where that's required, no matter what you do to force it.) Shopify support will not help you, and they will spend 2 weeks trying to convince you that it's your fault. It's not, their app has a bug which they refuse to fix or acknowledge. Multiple threads on the Shopify community boards will confirm this. I used the app "Multiple Google Shopping Feeds" instead and it worked right away. Save yourself and do not use Shopify's Google channel app.
Hey there,
Vance here from Shopify. Thanks for providing feedback. We're sorry to hear that you faced sales tax issues when using the Google channel. We definitely want to make sure that you get the support you need. I'll be sending an email out to you shortly to open a line of communication to see if I can be of further assistance.
Vance | Shopify
Simple setup. Suggested tips were accurate. Loved how easy it is to see what the next steps are to connect Shopify with Google. Thanks!
my products suddenly stopped showing by google ads, mailed, called, they there is no account issues but still my problem is not solved
Hi there,
Chris here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear that you experienced issues running Google Smart Shopping campaigns. I'm going to look into this further and follow up with you in an email to open up the lines of communication.
Chris | Shopify