Recenze (8 149)
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Podle hodnocení
muy buena
Fast and convenient setup and connection
I'm not sure why I'm not able to view anything on this app in my Shopify store. I've tried figuring out what is wrong but no luck.
Hi there and thank you for leaving a review. We are sorry to hear you are having difficultyconfiguring your store to work with Google. We have a support team standing by to help, please open a case with them here and they will promptly work with you to resolve the issue. https://support.google.com/merchants/contact/shopify_3p_support_app
Todo bien
The user interface is extremely easy to navigate. The response time from Customer Support is prompt and efficient.
could you help me setup your app please
To easy to use!
This app doesn't allow me to complete the set up integration with google and YouTube. There is no easy way to contact google about this issue. If I cannot finish the setup or contact google for help, what is the point in having this app as an option to add to my site on Shopify?
Hello there and thank you for taking the time to leave a review. First, we are sorry for any frustrations you encountered during the onboarding phase - that was certainly not our intention.
We do have a dedicated support team that is on standby to help you through any of the issues you are seeing. You can reach them at https://support.google.com/merchants/contact/shopify_3p_support_app
Our support team should be able to get you squared away. Thank you again for the feedback.
The app is terrible for those who have products with multiple variations. I have products that have 40 variations (considering color and size), as they are clothing items. It doesn't recognize either color or size in the variations and limits the display on Google. Moreover, the useful feature that allowed mapping what was size and color has disappeared.
I can't believe that two major companies like Google and Shopify, leaders in their respective sectors, could have such a poor integration. Many other platforms, even smaller and local ones, have a better integration.
Hello and thank you for your feedback. We are sorry to hear that you have had a frustrating experience with the app. Color and Size are editable within the Shopify product page in the "Variants" section. You can also add new variants there.
Additionally, we are excited about some forthcoming features launching soon that will make it easy for you to edit products and variants from within the app. Please stay tuned for those.
We value the feedback and will definitely pass it on to the relevant product teams both at Google and Shopify. Thank you again.
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