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Contacted Shopify multiple times about this not working. I was told to fix things and even after i did NOTHING. Just going to go to google shopping directly.
Hey there, thanks for sharing this feedback. I'm sorry to hear your issues were not resolved! That said, we're working hard to ensure our apps work for everyone, so I'd like to look into this further for you. I’ve reached out to you via email, and I hope to hear from you soon! - Lauren, Shopify Support
tres satisfait et facile a comprendre
Werkt erg prettig
Excellent! super easy, just 4-5 clics and that's it!
Screwed up my Google Shopping account and doesn't work, I have been forced to move over from another app by Shopify, I was also forced to uninstall the other app even though it was working perfectly fine, it is now not working at all and I am loosing £1000,s of pounds until this matter gets repaired because I can't upload my google shopping feed - Absolutely fuming, it's ridiculous!
We've used this channel for years with no issue. As of March 2023, our products have suddenly started expiring and causing errors on paid search. Waiting to hear from Google on this. Does anyone know how to solve this issue? Help!
Hi there,
John here from Shopify,
Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
John R | Shopify
It's an interesting undertaking. I am still learning about this as it is new to me. so I am not sure what to write at this stage.
My product is review for past3 days. Kindly help. I am facing issues with catalogue. My new products are not showing up
Hi there,
Thanks for reaching out with your feedback. My name is Chris and I work for Shopify support. I can take a look at your store and help you determine the steps we can take to reach a resolution. Please look for my upcoming email so we can talk about the specifics.
Chris | Shopify Support
This app has helped out my sells a lot. It does say pending on all the products, but if you go into your google merchant account, you can see that it will show if it's been approved, pending or disapproved. You do need to use it in junction with merchant center to help with everything. This is an excellent app, just need some patience with it and use actual merchant center to find out if anything is wrong, or not. But with google, it's very powerful.
We have doubled our sales from Google ads using this app. You do need to manage it and we have excluded some products that were getting too many hits but no sales. This is easy to do. We also tend to exclude low value sales items.