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The original app worked fine. This one doesn't work at all. The shopping feed will not recognise UK shipping rates and therefore blocks the feed. The result is ads are blocked.
If you sell services, this app is COMPLETELY useless, since Google will suspend your account. They do not let you sell services!
Such a waste of my time to set this up, and then get suspended.
Shopify must inform us, service sellers, before putting us through all that nonsense.
Now the problem is how to get rid of all the garbage code that slows my store.
Hey there,
Thanks for taking the time to leave a review! I totally understand that you'd like for services to be approved by Google - there could be a few different reasons for a Google Merchant Center account to be suspended, I'd be happy to investigate further with you. I'll shortly email you to gather some more context about the issues and I look forward to getting this figured out at the earliest! Chat soon!
Mario | Shopify Support Specialist
Very disappointing and annoyed that we were forced to switch over to it. It has messed everything up. Ridiculous.
All my products have been disapproved. Not sure why this step is needed if shopify approved them. Is this going to affect search in google? Doesnt seem fair. I need help with this process and is google merchant needed for my products to be found in google?
Hi there,
Thanks for reaching out with your feedback. My name is Vance and I work for Shopify Support. I can take a look at your store and help you determine the steps we can take to reach a resolution. Please look for my upcoming email so we can talk about the specifics.
Vance | Shopify Support
Terrible, doesn't sync. Nothing works. This is a disgrace. I'm sad for using Shopify, we live in 21st century nobody got time to deal with bullcrap
By mistake I installed this app, it created a lot problems for me, it blocked another app that was performing well. And even after removing it since 3 weeks ago my products have BIG ZERO with shopping campaign i run through the original one.
Big number of negative reviews and still shopify maintain it on the list. Support line and escalated team are not able to help me at all.
Products do not sync and I'm unable to see any error messaging or retrigger and upload
just pathetic, they will advertise sex toys and bondage gear but one mention of swingers and they run a mile. grow up google.
Hey there,
Brett here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to here you were having trouble with your products on Google - I'm going to look into this and follow up with you shortly by email to open up a line of communication to see how I can help you further.
Now does not work. Help by Google? Usual Indians copy and paste. That dont care about anything just mark as complete/responded support tickets
Or respond so generic (obviously canned messages) That even them they have no clue what other agent wanted to say. Crap of the crap. And yeah is Goo-poo
Hi there,
Nate here from Shopify. Thanks for sharing your feedback regarding your experience with the Google channel app. I'm sorry to hear the app is not currently working for you. I'll be sending an email out to help where I can.
- Nate | Shopify
Excellent job for the customer
Excellent job for the customer
Excellent j
Excellent job for the customer
Hello, I'm Nidhi from the Shopify Support team! Thank you for sharing feedback with us. I noticed you left a 1 star rating and I'd be curious to know if there is something we can do to make your experience with the app better. The Google Shopping App is a great free app to keep your products in sync with the Merchant Centre and to run Smart Shopping campaigns and we'd love to get it working for your business. I will be following up with you via email shortly to offer assistance, please be sure to check your junk and spam folders as well.
I look forward to speaking with you!
Nidhi | Shopify Support