Recensioni (8.723)

Valutazione complessiva
4,6
Numero di recensioni per livello
  • Il 71% delle recensioni ha 5 stelle
  • Il 12% delle recensioni ha 4 stelle
  • Il 3% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 12% delle recensioni ha 1 stelle
Data modifica: 22 gennaio 2020

I am a newbie at setting up my business marketing program so I am looking forward to seeing the results from easily setting up my stores Google Shopping experience.

Trump Fighting For America
Stati Uniti
10 mesi di utilizzo dell’app
Google LLC ha risposto 30 gennaio 2020

Hey there! My name is Jonathan, I'm a member of Shopify's support team.

I'm so glad to hear that you're excited to use the Google Shopping app and start marketing your products across different Google surfaces!

I'm going to follow up with you via e-mail and see if you need any help getting started. Be sure to look out for that message!

I look forward to speaking with you.

Jonathan - Shopify Support

13 novembre 2020

its okay. just started to use it . so time will tell. hopefully everything will work out well. so excited

8467 Golf Accessories
Stati Uniti
10 mesi di utilizzo dell’app
Google LLC ha risposto 20 novembre 2020

Hi there!

Nidhi here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Love that you are excited to get started with advertising on Google's networks and I'm curious to hear how the channel is working out for you so far! I will be following up with you via email to open up a line of communication and to offer any assistance you might need. Talk soon!

Nidhi | Shopify

27 gennaio 2021

Just started using it so won't know until it's tested properly - doesn't auto sync shipping settings

Zawadee
Regno Unito
10 mesi di utilizzo dell’app
Google LLC ha risposto 29 gennaio 2021

Hey there,

Kevin here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing with automatic shipping rates. I'm going to look into this and follow up with you in an email to open up the lines of communication here so I can see if I can help you any further.

Kevin | Shopify

Data modifica: 21 dicembre 2020

good apppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppp

Hiplidz.com
Stati Uniti
10 mesi di utilizzo dell’app
Google LLC ha risposto 28 dicembre 2020

Hey there,

Chelsea here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Glad to hear that you find the app so valuable! I'm going to follow up with you in an email to open up the lines of communication here so I can see if you need any assistance to optimize the app for your store.

Chelsea l Shopify

4 luglio 2020

I´m trying to learn to use the app till improve my sale in the shop.
New to this so it takes time.
Improving.

SHOP HvassBo
Svezia
9 mesi di utilizzo dell’app
Google LLC ha risposto 30 luglio 2020

Hey there!

Amy here from Shopify, thanks for taking the time to leave us a review. I'm going to send you an email to open up the lines of communication. I would love to hear how this has been working for you so far!

Amy l Shopify

Data modifica: 11 aprile 2021

I used this app to get started on the GOOGLE channel but always had difficulties being accepted. I then went into BUY GOOGLE and Free Listings GOOGLE through my GOOGLE Merchant account and finished setting everything up there. After being approved, I went back to my Shopify account and then was able to complete the integration using the Shopify app. I really don't know what caused the difficulties, but just wanted to relate my experience. All Best, b

bhwydesigns...luxurious gemstone jewelry
Stati Uniti
9 mesi di utilizzo dell’app
29 gennaio 2020

The google shopping app works well enough for starters and people just testing the waters. It's a low-effort app to push a micro to small catalog without much modification.

It's probably good enough for anyone with under 100 products who own their catalog and have good, clean data in it.

Otherwise, I recommend going with a paid solution that offers more customization/optimization capabilities.

latetrick.com
Stati Uniti
9 mesi di utilizzo dell’app
Google LLC ha risposto 1 febbraio 2020

Hi there, my name is Jonathan and I am member of Shopify's support team!

Thank you for your feedback, we really appreciate hearing from people who use this app!

If you don't mind, I'm going to follow up with you via e-mail to get additional context to this feedback so I can share it with my team of developers. Look out for that message!

I look forward to speaking to you soon!

Jonathan - Shopify Support

3 marzo 2021

I am using this app to generate more sales and as of now I don't see any cons. I also want a larger audience to visit my website.

Faith’s Essentials
Stati Uniti
9 mesi di utilizzo dell’app
Google LLC ha risposto 17 marzo 2021

Hey there,

Claire here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. I'm going to follow up with you in an email to open up the lines of communication here so I can see if I can help you any further with getting the app set up and working for your store.

Claire l Shopify

Data modifica: 5 dicembre 2019

Update 12/5/2019: Shopify support reached out to me directly after I posted this review. They did a complimentary review of my setup and let me know that everything was set correctly on my end. They said it takes 14 full days for Google to "learn" your products and to figure out the best placement for conversions. Seeing no activity during this period is normal.

We are now 21 days into the campaign and we're starting to see activity from it (sessions, adds to cart, etc). It appears that it was working correctly this whole time which really goes to emphasise the importance of improving the user interface. I made a few suggestions to the support that reached out to me and he said he would pass them on to the developers. I really hope they do because this is a valuable marketing channel and could be a great tool if it were more user friendly.

For example, there is nothing telling the user that this learning period is underway. It just says "active" and "running" which is not accurate. Adding to the frustration is the fact that you have to dedicate a portion of your marketing budget to it- In my case $5/day (or $150/mo) which is not a small amount.

I am updating this review from 1 star to 3 stars because it does work.. The user interface is just severely lacking.

Original review:
I really hate leaving negative reviews but I think this app needs to be completely overhauled. I fumbled through the setup and after some trial and error got most of my products to get accepted by google (48 out of 51). After this, I tried setting up a paid campaign with a starting budget of $5 a day. The campaign has been "active" and apparently running since November 14th and in these 7 days, there has been zero activity and I'm honestly not even sure if they're actually running. I have had really good success on Google adwords campaigns as well as Facebook campaigns but really zero activity in 7 days? It seems like something is wrong with the campaign but there is no way for me to diagnose it inside the app. Everything just says active, accepted, and running. This app lacks intuitiveness and navigating through the setup and maintenance is very cumbersome. Most of these positive reviews look fake if you read through them, so I'm not sure if the developers even care to improve it. Sad because this would be a great marketing tool if it worked!

Alpine Rings
Stati Uniti
9 mesi di utilizzo dell’app
Google LLC ha risposto 21 novembre 2019

Hey there! Thank you for taking the time to leave us a review. Google Smart Shopping campaigns that are created within the Shopify admin require up to 15 days for Google to learn and optimize your products and audience. Once Google optimizes what will work best for your business, this is when you will most likely start to see results. This can be found in our handy help doc as well (https://bit.ly/35qB8HE). I'll follow up with you via email to provide some more insight and tips on this and so we can continue our conversation there. I'm happy to assist and look forward to working with you.
Jonathan - Shopify Support

Data modifica: 23 novembre 2019

I use this app to help me do Shopify. I really like. It would be nice if it did my business better.

Infinifan
Thailandia
9 mesi di utilizzo dell’app
Google LLC ha risposto 25 novembre 2019

Hey there! Amy here From Shopify Support.

Im happy to hear you are liking the app so far! I'm going to send you an email so we can discuss what you are trying to achieve and see how the Google Shopping App can help you do that!

Amy - Shopify Support