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Really easy to roll out and start using. Three main critique points:
Uses weird ID's in feed and ecomm_prodid making it difficult to work in tandem with other tools and supplementary feeds.
Second is a general Shopify issue: Bulk editing is very ineffective!
Third: No control of when products are synced, and which fields. E.g Google Product Category is not synced and sunk hours into setting them!
Hi there, thank you so much for your review today! My name is Jonathan and I'm a member of Shopify's Support team.
We really appreciate hearing from our merchants, as it helps us to continue working with our developers to improve the Google Shopping app.
There is a few points here to unpack, so I'm going to follow up with you directly via e-mail! Keep an eye out for that.
I will mention that we use specific Shopify Product IDs to help us clearly identify the product data that we're importing to the Google Merchant Center. This is important since we want to be able to easily identify what product data is from us and what product data is from a third-party feed.
As for the application failing to sync certain fields, this is certainly not what is expected! I'll speak to you more about this via e-mail and our next steps, but just know that all Google fields should be synced without a problem. I'm sorry that that error has affected you!
With that being said, I will be shooting you an e-mail later today with more information and next steps!
Talk soon,
Jonathan E. | Shopify Support Guru
Better alerts / Dashboard and leads you directly to help resolve any issues.
Grateful Google is helping my brand OMNIA.space to connect with shoppers looking for INCLUSIVE FASHION!
I set up this apps to get a free ads to be shown on US. This is great! I appreciated there is an app with this function.
My experience with this app has been terrible. It hasn't made any difference since I signed up. My Google Ads Specialist didn't respond to any of my emails. I was informed the team is working on finding me a replacement. It's been 3 weeks.....
Hey there,
Adil here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the support you need regarding the issue you are facing with the Google Channel. I'll be sending an email out to you shortly to open up lines of communication. I look forward to communicating with you there.
Adil | Shopify
I used the product to help organize my six years of photos on my hard drive, reduce my computer space,
All very straight forward, Google alerted me to products details I needed to revisit. Great experience so far, thank you.
it is easy to use and great for google.it is easy to use and great for googleit is easy to use and great for google
All of the steps are defined. I am still waiting for product approval. I had to make changes several times, after receiving errors on my products. It would be helpful if the Google form would make the required form fields red. Also, I had products with multiple colors. The form required me to enter the color of my product. There is no guidance on this.
Un indispensable !
I was not aware of google merchant nor how it will improve sales but the setup was very easy and seemless