Recensioni (8.257)

Valutazione complessiva
4,5
Numero di recensioni per livello
  • Il 70% delle recensioni ha 5 stelle
  • Il 12% delle recensioni ha 4 stelle
  • Il 3% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 13% delle recensioni ha 1 stelle
19 luglio 2019

So far so good, the app does what it's supposed to do although it required understanding a bit of detail from Google's [policy] side of things and then set up each product individually with various properties (not automatic in my experience). Wonder if the app will also work with ~ Actions?

Bella Bohemian
Stati Uniti
Circa un anno di utilizzo dell’app
26 ottobre 2020

Cada vez mas facil conectar y gestionar. Bien este canal de promoción de mi tienda, lo sugiero 100%

OutletdelCafe
Cile
Circa un anno di utilizzo dell’app
9 novembre 2020

If you are not computer savvy ,them it's a little difficult. No one said google chrome. I was using another web browser an then figured out i needed to use google. 2 Days later i got some of my biggest challenges solved

GW Fashion Affiliates
Stati Uniti
Circa un anno di utilizzo dell’app
Data modifica: 29 aprile 2022

HORRIBLE!! The customer service on this app is terrible. I received 20 plus messages. Store connected, store suspended, store connected again, someone claimed your URL (it was ME)... Just horrible. Shopify needs to get with Google to correct this. I have been dealing with this for two weeks. Every SINGLE day I get a different message from them. Accepted...Suspended...Misrepresentation...claim website. The cycle continues. Shopify just tells you to contact Google. This is an APP issue

Pear Tree Hill
Stati Uniti
Circa un anno di utilizzo dell’app
Google LLC ha risposto 28 aprile 2022

Hey there,

Thomas here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the support you need regarding the issues you are facing with the Google Channel. Although Google is responsible for all account suspensions, I'll be sending an email out to you shortly with information that can help.

Thomas | Shopify

24 giugno 2020

I am new to this but expect great results since its Google, Which should guide me through every process.

Himalayan Nectar
India
Circa un anno di utilizzo dell’app
13 agosto 2019

I will say it does its job of submitting products to google merchant centre.... however, that is as far as I can say as for how good the app is.

Easy to filter through google shopping fields? No. One at a time or not at all.
Easy to find your products based on the google shopping ID? No.
Download a .csv or excel file of the google shopping feed, and reimport to update the google shopping fields? No.

These are all simple, and obvious tasks, and without the ability to carry these out it is extremely difficult for high-number-of-products stores like ours!

MSG Bike Gear
Regno Unito
Circa un anno di utilizzo dell’app
Google LLC ha risposto 21 agosto 2019

Thank you for sharing this feedback with us! We appreciate hearing about how we could work to improve the options in apps like Google Shopping.

I'd like to take this to our development team, as well as chat further to discuss any other details you have to share about your experience. I’ve reached out to you via email, hope to hear from you soon! -Lizzy, Shopify Support

17 dicembre 2020

I have been very hesitant to use Google channel as I thought it's too complicated but its straight forward to set up. I am amazed at the short time it took to set up and wondering why I couldn't do it before. Great Job!

Blesket Canada
Canada
Circa un anno di utilizzo dell’app
31 ottobre 2019

love it! more than any other I have used!
its very easy and for the price its awesome! and they have great customer service

R E A L FOREIGNS
Stati Uniti
Circa un anno di utilizzo dell’app
10 novembre 2022

Google really makes it difficult to post items on their platform. I have spent countless hours trying to figure out why NONE of my merchandise is approved to list on their platform. I have specifically asked them hat needs to be done, no one has an answer they just keep sending me the same messages over and over with no assistance or instructions even AFTER I emailed them asking for help. This is a joke!!! They are either suspending my account or not approving anything I upload. I hate it!!!

kenyaskustoms
Stati Uniti
Circa un anno di utilizzo dell’app
Google LLC ha risposto 15 novembre 2022

Hi there,

Thank you for your feedback about the Google channel. My name is William with Shopify support and I'll reach out to you directly to review your account and see what we can do to assist you in getting these products approved by Google. Please watch out for my upcoming email.

William | Marketplaces Support Specialist
Shopify

7 gennaio 2023

Really disappointed in this app. I have spent days trying everything to get my Shopify products to sync with my Google Merchant account, including reaching out to Google, with no success and no one able to help.

X Marks The Shop
Stati Uniti
5 mesi di utilizzo dell’app
Google LLC ha risposto 10 gennaio 2023

Hi there,

Brett here from Shopify, thank you for taking the time to review the Google sales channel app. I'd like to open a dialogue between yourself and our specialized support team. I'll be following up with an email to discuss your specific case.

Brett | Shopify Support Specialist