Google & YouTube

App not working, customer support is pointless. The person that can help fix your suddenly pulled off product cannot be reached but will respond back within a week. However, you can talk as long as you want to a service representative that cannot help you but sympathizes with your frustration, so there is that.

User of this app for over 2 years with no problem. Now the app since Shopify updates is now pretty much useless... the dropdown box from the product page to update things like colour/age/size etc has disappeared - the only way to solve it now is to add a product then switch between various pages (that you then get stuck in btw) to add the missing info, and THEN half the time it still doesn't work! add to that the 'missing GTN' even when it's there and I am about ready to pull my hair out. Why have you 'fixed' something that wasn't 'broken' in general in the first place... and now clearly is broken completely. 1000 products to go through individually repairing or trying to repair and mostly failing because of your 'update' . All I have to say is PLEASE MAKE IS A PRIORITY TO PUT THE GOOGLE METAFIELDS BACK ON THE PRODUCT PAGE
thank you

Using this app has increased traffic to my website but has done nothing for sales. The problem is that google has only one classification of "sarees and lehengas" in their list for all the millions of varieties of sarees that are available in India. I doubt if they can match a search query to the product at all

Basically useless after 30 days. You have no way to refresh your listings so they go inactive. Other apps do a better job with Google than Google?

As so many others have said, this is easy to initially set up, but the editing is atrocious. Google disapproved many products. I've wanted to go in to make edits, but there is no way to filter, so every product we've EVER had in our store shows up--not just those that are currently available. SO TEDIOUS.

Doesn't work properly with GA4 on our store. Tracks about 30% fewer conversions than the actual amount of conversions reported in Shopify Analytics. I am recommended by a Google employee to not use this implementation but instead hardcode the tracking into the checkout.liquid.

Products are not syncing correctly with Shopify products. I have to update both lists. When I update products on google shop products it won't save.

We have been using this app for over a year. However, in December 2021 we noticed that customers were using discount codes that are for internal employees, friends and families. It turns out that any 'active' discount code is being sent to Merchant Center and they in turn open it to the universe. We had to inactivate all our discount codes except for just a few. We had to cancel multiple orders where customers used them. Bad time of year, bad customer relations. We reported it immediately on that day (Dec 10) and have not gotten any word from support since. Multiple shops have reported this problem to no avail. Would be great to give the shop owner the ability indicate what channel the codes can be 'shared' on. Currently we are operating at a big disadvantage with no ability to treat our mailing list customers special.

please help me how to edit expire date in content API my products is expiring after one month. this app automatically add wrong expiry date

Suspended due to Misrepresentation. I have two stores. Google suspended the second store for no reason. Also, I am constantly jumping through hoops on the first store. That has been open and running ads for 3 years. Working work Google is impossible and customer service is a runaround. I am still able to use it successfully on the first store but have completely removed the sales channel from the second. Not worth it The app developers seem to not want to work with POD sellers. Disappointing. I do not recommend.