Google & YouTube , 7.820 recensioni
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Great customer service from Google! I was surprised when I had a person calling me to help me set up the account.
I used this app to help my 68 style store reach more people. I'm hoping that it works. The set up was very easy. Thank you for that.
I appreciate the user friendliness of Google and Google Shopping. I would highly recommend Google Shopping.
the app doesnt open or load. Is there anything you can do? ............................................................................
Hi there,
Vance here from Shopify. Thank you for taking the time to leave a review, your feedback is very important to us. I was able to take a look at your shop and I can see that your Google channel is fully functioning. Glad to see that things are working well now! I'll be in touch via email and continue to offer any further support you need.
Thanks again,
Vance | Shopify
Our products are approved and synced in merchant center through content API, but not showing up in Google Shopping. Google allows free listing, and this app promise us the same, so I do not understand how can we show our products in Google shopping from our Shopify store... We also get warnings of color, size, gender (etc...), whereas we have lots of variants. I read on the Shopify website that it is not necessary to add these in case of having variants, but still we get the error in the google channel and in merchant center... I'm looking forward to hear from the support team, to help me resolve this issue.
Hi there,
Thanks for reaching out with your feedback. My name is Chris and I work for Shopify support. I can take a look at your store and help you determine the steps we can take to reach a resolution. Please look for my upcoming email so we can talk about the specifics.
Chris | Shopify Support
Unable to use. Instructions by Shopify appear to be inaccurate or out of date across several different pages.
Hi there, thank you so much for leaving us a review! My name is Jonathan and I'm a member of Shopify's support team. I really appreciate hearing from our merchants! Your feedback is crucial to improving the app.
I'm sorry to hear that you found the information we have available to be out-of-date. That can definitely be very frustrating!
If it's okay with you I'm going to follow up with you via e-mail and offer some new, up-to-date resources that I think you'll find much more helpful.
Look out for e-mail soon! I look forward to talking to you.
Jonathan E. | Shopify Support Guru
Using this app has increased traffic to my website but has done nothing for sales. The problem is that google has only one classification of "sarees and lehengas" in their list for all the millions of varieties of sarees that are available in India. I doubt if they can match a search query to the product at all
Hi there,
Vance here from Shopify. Thanks for taking the time to submit your feedback. I'm sorry to hear that Google's classifications for products are limited. I've followed up with you over email to open up the lines of communication to discuss any of your concerns further.
Vance | Shopify
Still Learning to use it but so far soooo goood !!!
It woild be grate though if the language used to explain topics were a little less "tech"
It is very simple to use! Easier then using Google Account separately. There is a check list for step by step plan.
I am a first time user of Google Chanel. it seams like it very helpful. the information provided was relevant