Recensioni (9.021)

Valutazione complessiva
4,6
Numero di recensioni per livello
  • Il 71% delle recensioni ha 5 stelle
  • Il 12% delle recensioni ha 4 stelle
  • Il 3% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 12% delle recensioni ha 1 stelle
17 marzo 2021

Great customer service from Google! I was surprised when I had a person calling me to help me set up the account.

La Luciérnaga Pastelería Natural
Spagna
Circa un mese di utilizzo dell’app
31 marzo 2020

I used this app to help my 68 style store reach more people. I'm hoping that it works. The set up was very easy. Thank you for that.

68 Style
Stati Uniti
Circa un mese di utilizzo dell’app
5 febbraio 2020

I appreciate the user friendliness of Google and Google Shopping. I would highly recommend Google Shopping.

bigcityoutdoors
Stati Uniti
Circa un mese di utilizzo dell’app
12 ottobre 2022

App not working, customer support is pointless. The person that can help fix your suddenly pulled off product cannot be reached but will respond back within a week. However, you can talk as long as you want to a service representative that cannot help you but sympathizes with your frustration, so there is that.

Avocado Tea Co.
Stati Uniti
Oltre 3 anni di utilizzo dell’app
Google LLC ha risposto 13 ottobre 2022

Hi there,

Nate here from Shopify. Thank you for sharing your feedback regarding your experience with the Google channel app. While Google fully enforces their own product policies and determines whether products meet requirements, we definitely want to make sure that you get the support you need regarding any issues that you're experiencing. I'll be sending an email out to open up the lines of communication and help where I can.

- Nate | Shopify

12 settembre 2022

does your app automatically set up google ads tracking for our site?
anyone can explain more? WE are suffering from this problem. hope your reply.

Dr. MUXUE
Cina
Quasi 2 anni di utilizzo dell’app
7 novembre 2019

I used it to setup my products so they’d be approved for Google Shopping. I like that it is quite detailed and database style but I wish it was easier to populate the database entries for example being able to copy and paste or assign the same attribute to multiple products at a time would speed things up especially if your store has lots of products like mine. Overall though it’s very good.

Northern Treasure
Canada
Quasi 2 anni di utilizzo dell’app
22 aprile 2023

User of this app for over 2 years with no problem. Now the app since Shopify updates is now pretty much useless... the dropdown box from the product page to update things like colour/age/size etc has disappeared - the only way to solve it now is to add a product then switch between various pages (that you then get stuck in btw) to add the missing info, and THEN half the time it still doesn't work! add to that the 'missing GTN' even when it's there and I am about ready to pull my hair out. Why have you 'fixed' something that wasn't 'broken' in general in the first place... and now clearly is broken completely. 1000 products to go through individually repairing or trying to repair and mostly failing because of your 'update' . All I have to say is PLEASE MAKE IS A PRIORITY TO PUT THE GOOGLE METAFIELDS BACK ON THE PRODUCT PAGE
thank you

The Baby Place
Regno Unito
Oltre 3 anni di utilizzo dell’app
Google LLC ha risposto 25 aprile 2023

Hi there,

Brett here from Shopify support, thank you for taking the time to install and use the Google channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide support for you on this.

Brett | Shopify Support Specialist

20 gennaio 2019

Don't bother, plain and simple. It does not work. any review claiming otherwise is simply fake. Do yourself a favor and find another app

Fitness Junkies
Stati Uniti
Quasi 2 anni di utilizzo dell’app
Google LLC ha risposto 7 giugno 2019

Thank you giving us feedback on our app! There can be some challenges in getting Google Shopping first setup and Shopify Support can assist with that. I'd like to look into this further for you so I’ve sent out to an email to you and hope to make sure you're up and running as well as hear more of your thoughts. - JP, Shopify Support

Data modifica: 17 aprile 2023

This app doesn't have options to edit attributes like "Item_group_id" or "identifier_exists". This results in countless GTIN issues that will drive you mad.

Ennis Park
Stati Uniti
Quasi 2 anni di utilizzo dell’app
Google LLC ha risposto 19 aprile 2023

Hi there,

Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.

Mario | Shopify

18 agosto 2020

Easy to setup!!! guided to ensure listings were correct. Like the way the interfaced was click and go!!!

The Goat's Field
Stati Uniti
Quasi 2 anni di utilizzo dell’app