Google & YouTube , 7.843 recensioni

Valutazione complessiva
4,5
Numero di recensioni per livello
  • Il 69% delle recensioni ha 5 stelle
  • Il 12% delle recensioni ha 4 stelle
  • Il 3% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 13% delle recensioni ha 1 stelle
31 gennaio 2022

Hi Shopify, There seems to be a problem where if dont have a custom product and you dont input the MPN, the App will not send the Barcode/GTIN over to Google.
This problems seems to have been here for a month or two now. If you input the Barcode/GTIN into the MPN and not Ticking the custom product, Google Merchant Center will then get the GTIN.
This is just not a reliable fix if you work with +5.000 products, and you get edit this is bulk. You have to edit in manually pr. product which is not worth the time compared to downloading, buying and paying for another app.

Noa Noa DK
Danimarca
8 mesi di utilizzo dell’app
Google LLC ha risposto 2 febbraio 2022

Hi there,My name is Ashley from Shopify support.

Thank you for taking the time to review our app. Your feedback is extremely valuable. I'm sorry to hear about the issues you are facing with Google. I'm going to follow up with you in an email and see where I can help.

Ashley | Shopify Support Specialist

4 febbraio 2018

I really need this to work in Europe

Strapple
Canada
Oltre un anno di utilizzo dell’app
Data modifica: 16 ottobre 2022

First off, look at all the 1-star reviews! I"ve had so many issues getting this set up both with Shopify and with Google technical support. Setup was complicated and support on both sides was slow to respond (1+ days for a simple question). There is no phone number to call to talk to anyone. Every time I updated settings as recommended by both Shopify and Google support, something else would break. Error messages and support pages are hard to understand. I highly DO NOT RECOMMEND setting this up - it was a complete waste of time as I've poured about 4 weeks worth of time trying to get this to work.

Tonic Mercantile
Stati Uniti
8 mesi di utilizzo dell’app
Google LLC ha risposto 19 ottobre 2022

Hi there,

Ashley here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer further support.

Ashley | Shopify

26 novembre 2021

It doesn't work. Products are constantly disapproved and its near impossible to work out the errors. It then tells you your google account has been suspended for policy violations. I'm "trying " to sell clothing, its non offensive, so there should be no issues.

CocoCruz
Australia
8 mesi di utilizzo dell’app
Google LLC ha risposto 29 novembre 2021

Hey there,

Adil here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the clarification you need in regards to the suspension you are getting. Although these suspensions are set by Google and they are best to direct you with this, I'll be sending an email out to you shortly to explain some details that could help. I look forward to communicating with you there.

Adil | Shopify

6 giugno 2020

Easy to install and configure. Yet to check how it will perform when setting the Marketing campaigns.

TopErgoDesk
Stati Uniti
8 mesi di utilizzo dell’app
24 gennaio 2023

Die App ist seit dem 2 Januar Schrott keine API Syncro mehr, shopify weiss selber nicht was los ist. Leider bis jetzt keine Hilfe bekommen.

Tillig
Germania
8 mesi di utilizzo dell’app
Data modifica: 30 dicembre 2019

This app is awesome. Certainly such a great app can help everybody to start and manage his business securely.

Matbling
Stati Uniti
17 giorni di utilizzo dell’app
28 marzo 2020

Its pretty easy to set up and with slight tweaking , you can integrate with Google Merchant Center.

Anivartee
India
17 giorni di utilizzo dell’app
18 ottobre 2021

Simply does not work. Google requires a GTIN code and if left empty all your products will be disaaproved. Also takes a week for the feed to load any changes and review. Not worth the effort, make use of alternative apps on the App Store to feed to Google

Jungle Aquatics Pet Superstore
Sudafrica
8 mesi di utilizzo dell’app
Google LLC ha risposto 20 ottobre 2021

Hi there!

Paola here from Shopify. I completely understand that the Google Channel requires lots of details from your product and that this can be an overwhelming experience. However, the app was build with your feed's best performance in mind. If you are selling custom products that do not have GTIN, you can still use the Google Channel. I will be sending you an email shortly with more details and the steps. I want to make sure you are able to take full advantage of our app if you still wish to do so!

I look forwarding to talking to you soon!

Paola | Shopify Support Specialist

17 marzo 2020

App is very useful and a very reliable source for people. I enjoyed using this for the first time and I think it’s very different from other apps like it. I mean it was so good my friend got the hang of it just like that, they must have told everyone else we know .

AtilsMerchStore
Stati Uniti
17 giorni di utilizzo dell’app