Recensioni (8.765)

Valutazione complessiva
4,6
Numero di recensioni per livello
  • Il 71% delle recensioni ha 5 stelle
  • Il 12% delle recensioni ha 4 stelle
  • Il 3% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 12% delle recensioni ha 1 stelle
Data modifica: 28 novembre 2019

It's a great app. From what I know about Google Shopping so far, it's easy to navigate. I'm looking forward to a successful experience with this app.

OUI-AMOUR
Giappone
23 giorni di utilizzo dell’app
10 marzo 2020

I used this to market my Shopify products. Super Easy to use and I'd recommend using it to get your product out to others.

Oral Whites
Stati Uniti
23 giorni di utilizzo dell’app
27 settembre 2023

Avoid it if you can, or at least make it your last priority. I wish I tried to manually set myself up on google rather than use this tool.

Is currently the slowest 3rd party app on my site, will not work out of the box (and may do 'weird' things like add multiple pixels and then connect to the wrong one), and there is 0 support (no contact for months, once I had an employee invite me to a meeting and then not show up) for when your account inevitably gets flagged by some faulty automation.

MOMO
Stati Uniti
11 mesi di utilizzo dell’app
Google LLC ha risposto 3 ottobre 2023

Hello there and thank you for the review. We are sorry to hear your experience has been less than stellar. We do have a dedicated Shopify support team on standby and they can be contact here: https://support.google.com/merchants/contact/shopify_3p_support_app

They will be able to resolve open questions you may have or in the case that you do find a bug, they have the resources to escalate internally. Thank you again for the feedback - we will pass it along to the relevant teams.

Data modifica: 19 settembre 2020

This app should serve a great purpose to my online store. I can see it generating tons of business for me.

Mickey's Exquisite Extensions
Stati Uniti
11 mesi di utilizzo dell’app
26 maggio 2020

Mixed bag. I have a love/hate relationship with this app. On the one hand, it delivers the best google smart shopping campaign results and for that reason I cannot delete it. On the other hand, 2 problems. First, the app is somehow sending false info to merchant center were a few products are constantly accused of violating shopping policies whereas i know for a fact that's not true. And second, inside google ads, you cannot segregate your product groups very well at all...for example, you cannot set product groups by brand or manufacturer or many unique ID features. So, there is limited flexibility inside your google ads account when only relying on this data feed. I'm using another google feed app (paid) concurrently with this one for the added flexibility that I need inside my ads account. That feed is not delivering the same errors into merchant center, far as I can see. But on the ads delivery, some product pages remain blocked no matter what I try. I'm so frustrated by this! Can't find anyone who is able to troubleshoot why the app is sending false positive info on ads violation policy when I am 100% sure there is no violation. As I stated the other data feed is sending them through with no errors.

Solar Sporting Goods
Stati Uniti
Oltre un anno di utilizzo dell’app
Google LLC ha risposto 9 giugno 2020

Hi,

I'm Cíara from the Shopify Support team, and I wanted to thank you for leaving this review for us. We always appreciate hearing from our merchants.

While our app doesn't have anything to do with what happens in Google Ads, I do want to get to the bottom of the errors in your app. I'm going to follow up with you via email about the rejected products, and we'll get to the bottom of what's happening with them, and get them in the feed. Keep an eye out for my email.

Cíara | Shopify Support

15 aprile 2020

Super easy set up, lets see if I can learn how to use it best. Well done Google Shopping to help the start up.

Pocket Moth
Regno Unito
11 mesi di utilizzo dell’app
3 agosto 2018

Great that this is now available for UK stores rather than having to use other apps to load product feed to merchant centre.
Only used for 2 days but so far so good - the set up in Shopify was quick & easy, all products approved quickly and shopping campaign is up and running.
All data seems to have synced correctly across Merchant Centre & Adwords.

Suzemu
Regno Unito
Circa 2 anni di utilizzo dell’app
Data modifica: 1 gennaio 2020

I really like the integrations of this application I can connect to every affiliate through this app, Great app

Camap
Vietnam
23 giorni di utilizzo dell’app
5 febbraio 2020

All kinds of errors in search console and merchant center around fields missing data. Data that is clearly set up correctly in the products settings. 0 ability to troubleshoot from the app.

MyVitro
Stati Uniti
11 mesi di utilizzo dell’app
Google LLC ha risposto 5 febbraio 2020

Hi there, my name is Jonathan and I'm a member of Shopify's support team!

I really appreciate your feedback on your experience with the Google Shopping app thus far! I'm sorry to hear you've run into some trouble. I can appreciate how frustrating it must be to receive so many errors!

If you don't mind, I'd like to follow up with you via e-mail and learn more about the errors you've received and see whether or not we can trouble shoot them together so we can get the Google Shopping app working for you. It's a great tool when it works, so let's work together on that!

I look forward to speaking with you! Look out for my message shortly.

Jonathan E. | Shopify Support Guru

11 giugno 2023

Really good to have app. i would recommend it to friends and families that have their own online store.

Knoxee Tees
Regno Unito
11 mesi di utilizzo dell’app