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No support to assist with usage. Immediately got suspended for misrepresentation and upon trying to do the right thing and fix it was ablsolutely upable to get any form of assistance to find what the issue related to. Given up on google and will use other channels instead. Good to know Google like to support small businesses - Not!!! After such a terrible experience I am looking to move all paid services away from Google now.
Hi there,
Nate here from Shopify. Thank you for sharing your feedback regarding your experience with the Google channel app. We'd definitely like to support you wherever possible, so I'll be sending an email out to help where I can.
- Nate | Shopify
Excellent experience!!! This is a great and professional platform that will definitely help boost my new business.
You have to rechange the currency and all of that, only to find out that it doesn't even push to countries outside of the US? Okay...
Seemed to be easy to use. Would recommend. Just setting up my Shopify Store. 100 characters is too many.
Incredibly basic. Learn to use the Googles Ads interface or hire someone. It's amazing that this is the best that Shopify can provide.
Thanks for taking the time to share this feedback about the Google Shopping app! Our development team is always looking at ways to improve the functionality of our apps so I would like to learn more about what you do not like about the interface and what you want to see changed.
I followed up with you via email to see if there is anything we can assist with and I will share any feedback with our development team. I look forward to hearing back from you!
- Alex, Shopify Support
We are not be able to open our shop. They usually reply message in 1-2 weeks and the review process takes even longer. It caused my business closed for 3 weeks.
Hi there,
William here from Shopify support, thanks for your feedback regarding the Google channel. I want to help you with your Google channel so I'm going to reach out to you to discuss the next steps we can take.
William | Marketplaces Support Specialist
Shopify
great service you all provide, just hope everything works out. thanks alot of easy set up for my account. i hope to be doing business with you all.
Easy setup but I haven't sold anything yet or started any campaigns on Google Shopping yet. I look forward to it.
Muy bueno, me enseño a configurar algunas cosas, los terminos legales y las direcciones para que puedan tener contacto conmigo. Aprendi los pasos necesarios porque enverdad lo necesitaba
No way to verify a shopify store in Google Merchant Center. Support can't help so we're unable to sell our products with canal Google
Hi there,
Thank you for taking the time to let us know that you were experiencing an issue with the Google channel I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.
Charlotte | Shopify