Google & YouTube , 7.821 recensioni

Valutazione complessiva
4,5
Numero di recensioni per livello
  • Il 69% delle recensioni ha 5 stelle
  • Il 12% delle recensioni ha 4 stelle
  • Il 3% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 13% delle recensioni ha 1 stelle
17 ottobre 2020

As a starter its preeety hard to follow all the steps but i follow the steps from the youtube channel ,,Learn with Shopify'' and i start slowly to get into. Big Thanks!

Dolce-Touch.com
Germania
11 giorni di utilizzo dell’app
9 luglio 2020

Integration between shopify and google is very easy and helpful too, keep it up shopify team...all the best

cloud2music
India
5 mesi di utilizzo dell’app
Data modifica: 2 marzo 2019

DONT DO IT! Does not work + TEMPORARILY CRASHED OUR SITE WHEN UNINSTALLING. You would think that a Shopify app would be vetted right? Really if you are going to put your name on something you should make sure it works,

LAGUIOLE IMPORTS
Stati Uniti
5 mesi di utilizzo dell’app
Google LLC ha risposto 6 giugno 2019

Thank you for sharing feedback on the Google Shopping! I'm very sorry to hear about your difficulties with the app and impact on your store. We're always looking to improve our apps so I'd like to look into this further for you. I’ve sent out to an email to you and hope to hear from you soon. - JP, Shopify Support

14 febbraio 2020

I have just begin to use it, so I stil do not have a conclusion about how it works, but as soon as possible i will give my opinion.

Presentes Criativos2
Brasile
5 mesi di utilizzo dell’app
9 gennaio 2023

Merchant Center is showing misrepresentation due to Shopify and Google not talking to one another - information not syncing - Help! there is an issue here and it appears I am not the only one.

My Furry Best Friend
Canada
5 mesi di utilizzo dell’app
Google LLC ha risposto 10 gennaio 2023

Hi there,

Brett here from Shopify, thank you for taking the time to review the Google sales channel app. I'd like to open a dialogue between yourself and our specialized support team. I'll be following up with an email to discuss your specific case.

Brett | Shopify Support Specialist

Data modifica: 15 gennaio 2023

Syncing issue with GMC and Shopify:

UPDATE 16.01.2023 :
Shopify support has now stopped replying to emails and messages. Shopify is refusing to give any information on what is causing the sync issue and when or even if Shopify will be bothered to fix the problem. This has been the most disappointing customer service experience.

Several months ago we moved from a paid app to the free Google Sales Channel app. There were a few issues when setting it up but they were resolved. It has worked reasonably well for the past 6 months. 3 days ago GMC stopped syncing our products from Shopify. I have spent 3 days, dozens of emails and online chats to Shopify and Google to try to get this fixed.

At first, they both denied there was an issue but said they would look into it. Finally today I received an email from Shopify acknowledging, not only that there is an issue but they have been aware of it for some time. That was the last I heard from Shopify. I am still waiting for a response on how to fix this.

If Shopify continues to be unable or unwilling to fix this problem we will most likely be leaving the Shopify platform and taking our business elsewhere.

The Urban Gear
Australia
5 mesi di utilizzo dell’app
Google LLC ha risposto 18 gennaio 2023

Hello,

Jackie here from Shopify. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Jackie | Shopify

11 novembre 2018

I gave it ONE STAR only because they will not accept a review with ZERO stars.
*******
Tried Google PPC ads in 2013; ended up spending over $1000 and got ZERO sales from it. OK, so it's 5 years later & everything is different; try again-after spending $249 across 3 weeks, it generated about $0.22 in sales for every $1 spent. This is a formula for ROCKETING to the poorhouse!
Fool me once, shame on you...fool me twice? OK, so I've finally learned. NEVER AGAIN!

Amazed By Grace Specialties
Stati Uniti
5 mesi di utilizzo dell’app
23 dicembre 2022

There is just too many different issues with this app...

-When you manage to set up the GTIN system to all your products(which is clearly visible on the product admin page) It still doesn't get trough to the merchant centre once connected

-The "other" connected google ads account is not visible in shopify.

ITIFY Shop
Regno Unito
10 mesi di utilizzo dell’app
Google LLC ha risposto 26 dicembre 2022

Hey there,

Jason here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing setting up and connecting your products. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address some of these concerns.

Jason | Shopify

25 giugno 2020

Every 30 days this app is putting my business in a terrible Setback with lost time and money.
This app is supposed to renew the items automatically before they expire, so they are always active.
And although I was promised by the support team that this will not reoccur.. It Does.
Not only that it happens and I need to keep a daily check on the Merchant account,
I’m waiting for days for it to start renewing items, and e-mailing the support team every morning with a screenshot of the merchant account, and every day I have fewer items to advertise less traffic and less or no sales.
The time to fix this, the loss of business and money on advertising is overwhelming.
A real bad experience.

Boho Jeans
Stati Uniti
5 mesi di utilizzo dell’app
Google LLC ha risposto 3 agosto 2020

Hey there!

Amy here from Shopify, I'm really sorry to hear of the troubles you have been having. I completely understand the setback this could cause to your business. I would love to open up communication with you and see what needs to be done here. I'll send you an email.

Amy l Shopify

3 marzo 2021

I am using this app to generate more sales and as of now I don't see any cons. I also want a larger audience to visit my website.

Faith’s Essentials
Stati Uniti
9 mesi di utilizzo dell’app
Google LLC ha risposto 17 marzo 2021

Hey there,

Claire here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. I'm going to follow up with you in an email to open up the lines of communication here so I can see if I can help you any further with getting the app set up and working for your store.

Claire l Shopify