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great just wish you guys had a chat function... wasnt sure if i was completely alone the entire time. other than that it was great... i think there was someone out there haha.. great app so far
Incredibly basic. Learn to use the Googles Ads interface or hire someone. It's amazing that this is the best that Shopify can provide.
Thanks for taking the time to share this feedback about the Google Shopping app! Our development team is always looking at ways to improve the functionality of our apps so I would like to learn more about what you do not like about the interface and what you want to see changed.
I followed up with you via email to see if there is anything we can assist with and I will share any feedback with our development team. I look forward to hearing back from you!
- Alex, Shopify Support
I used the app just as i expected it to work and it worked so perfectly. will always recommend@ frd
We are not be able to open our shop. They usually reply message in 1-2 weeks and the review process takes even longer. It caused my business closed for 3 weeks.
Hi there,
William here from Shopify support, thanks for your feedback regarding the Google channel. I want to help you with your Google channel so I'm going to reach out to you to discuss the next steps we can take.
William | Marketplaces Support Specialist
Shopify
Just start to use this App. Find very easy to use and setting is easy. As just started to use, not sure if this app is useful and effective to drive traffic and increase sales. Will send more review once I gain more experience.
No way to verify a shopify store in Google Merchant Center. Support can't help so we're unable to sell our products with canal Google
Hi there,
Thank you for taking the time to let us know that you were experiencing an issue with the Google channel I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.
Charlotte | Shopify
POS. Does not work. Won't authenticate even with my master account. To top it off support have said that the old app is removed and well, just this is it.
Talk about leaving your customer's out to dry. What a shamefully poor customer experience from Shopify. From the result of a clearly flawed development and release system, to a complete lack of thinking about the customer experience and the issues from their (our) perspective.
Shame.
I am trying to set it up, but it is asking for a review therefore i need to write this to try and install the app.
Hey there! Nick here from Shopify Support. Thank you so much for taking the time to leave us a review. I am not sure which stage you're at setting up the app, but I will take some time to look at your account and follow up with you via email.
Nick - Shopify Support
great product feed guide to google requirement, friendly interface, easy to setup and use, sync fast
Easy to connect to Google Merchant, easy to set a campaign. This app has almost basic things I'm looking for. Thanks for The Shopify Team.