Recensioni (8.723)

Valutazione complessiva
4,6
Numero di recensioni per livello
  • Il 71% delle recensioni ha 5 stelle
  • Il 12% delle recensioni ha 4 stelle
  • Il 3% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 12% delle recensioni ha 1 stelle
Data modifica: 18 maggio 2021

*Updated* After a week of screwing with it I gave up
NOT FOR BEGINNERS. Requires an understanding of metafields on Shopify and potentially some HTML and CSS and Google, frankly, isn't worth it. Most of the issues I had were with Google, not this app specifically, but there were still some frustrating bugs. 1. You need an understanding of meta fields, what they are and how to edit them, which is somewhat hidden in Shopify and even then they seem to be buggy (the dropdown menus don't populate) . Google also makes it extra difficult by requiring A TON OF THEM and putting the only comprehensive list of product categories in a csv that you have to download, and making some of the values for the metafields dropdown lists that don't populate. It would've made a lot more sense if I had read this post first: https://community.shopify.com/c/Shopify-Apps/Populating-Fields-for-the-Google-Shopping-App/td-p/338281 2. Google is not very clear about where they want contact information visible on the site and their support staff and docs are inconsistent about what is acceptable. Going back and forth with them half a dozen times I got half a dozen different answers. Ultimately, I had to learn how customize the contact.liquid template to add the contact info google wanted in HTML without having it above the contact form I would prefer people use. 3. Google is both incredibly slow and opaque when it comes to approving products and not suspending the merchant account. From the merchant account. I finally gave up when they told me I needed to verify my phone number and the instructions they sent me to do that took me to a page showing that my phone number has been verified for almost a month. Having done content creation for another store for a few years, I never once saw google shopping make a single sale, while Ebay and Etsy sold $20-$40k/month. If it were a quick and easy setup process, maybe it would be worth it. In my case I have a lot of unique and one-off items so it's absolutely not worth the time.

Gray Jay
Stati Uniti
11 giorni di utilizzo dell’app
Google LLC ha risposto 18 maggio 2021

Hi there!

Thanks for taking the time to share your feedback! The Google Channel is a great way to sync your products to run a Smart Shopping campaign and list products in Google's Free Listings program. Within the channel, there is also a "Help Center" tab which goes over FAQ's and a step by step walkthrough. I'm sorry to hear you've been having trouble getting your approvals sorted out.

I'll be following up with you via email to offer assistance to help you get the most out of the Google Channel! Chat soon!

Spencer | Support Specialist

19 novembre 2019

So far Good. But could make better interfact for user to setup multiple campaign in the shopify itself.

Formal Watch
India
11 giorni di utilizzo dell’app
22 dicembre 2020

very bad app , very confusing and hard to understand , low ROI , Consider using different ad platforms

Techs3v3n
Canada
11 giorni di utilizzo dell’app
Google LLC ha risposto 28 dicembre 2020

Hi there,

Jordan here from Shopify. Thank you for taking the time to leave a review. Your feedback is incredibly valuable to us.

I'm sorry that your have had a poor experience with the Google Channel. I will send you an email to explore this matter further with you and offer assistance for setting up the app for your store.

Jordan | Shopify

Data modifica: 26 aprile 2020

So far so good, the installation has been seamless and seems to be a great tool to add to the toolbox.

Athlon Rub
Stati Uniti
Circa 18 ore di utilizzo dell’app
3 aprile 2020

Easy to understand and complete. Clear info buttons for answering questions. Very smooth interface with Shopify

Alternative Sites, Ltd
Stati Uniti
11 giorni di utilizzo dell’app
Data modifica: 1 novembre 2019

At the current place where I am in the setup process, everything has been simple, quick, and easy to do. I expect this to continue.

OptimistAlpha
Stati Uniti
Circa 18 ore di utilizzo dell’app
2 gennaio 2021

I used this app that help me with contact with relatives and at professional business with co worker.

Goddesses BaZaAr
Stati Uniti
19 giorni di utilizzo dell’app
Google LLC ha risposto 8 gennaio 2021

Hey there! Spencer here from Shopify Support. I'm glad that you are enjoying using the Google Channel. I will send you an email so that we can chat further! Also keep in mind, anytime you need support, you can click on the "Get Support" button in the top right corner of the Google Channel. This will send your request/question directly to our support team. Spencer | Shopify

22 dicembre 2019

Just trying it now so i really dont know how i feel about the app but once i have a chance to try it out i will update my review

Drip shop
Stati Uniti
19 giorni di utilizzo dell’app
Google LLC ha risposto 22 dicembre 2019

Hi there, my name is Jonathan and I am a member of Shopify's support team!

I am glad to hear that you're giving the Google Shopping app a try! It's a fantastic way to market your business and grow your customer-base.

I am going to shoot an e-mail your way to make sure you're finding your way through the set-up process okay, so be sure to check your inbox (or junk mail!) for that.

Jonathan, Shopify Support

16 novembre 2018

We tried this app even with the one star reviews it received. It wouldn't connect to our Google Account.

Sinclair Games
Stati Uniti
11 giorni di utilizzo dell’app
12 settembre 2022

Worst possible setup. why make ecerything so confusing. and shopify, stop letting techies write your guides. they assume too mcuh. so frustrating and i will be leaving shopify post haste. what a fucking waste of time.

Ethos4Home
Stati Uniti
11 giorni di utilizzo dell’app
Google LLC ha risposto 13 settembre 2022

Hi there,

Charlotte here from Shopify support, thank you for taking the time to install and use the Google channel on your store and leave a review. I am sorry to hear that you are experiencing some frustration with our guides on troubleshooting the channel. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.

Charlotte | Shopify