Google & YouTube

This app is now really bad since the latest update. No longer worth it spending my money on shopping campaign

I was forced to update to this new app as Shopify told me the old one was to be unsupported.

I now cannot import my shipping rates as I'm in the UK so I'm stuck and my Google traffic has plummeted.

Terrible experience, I only hope I can delete this app and get back to my ususal search traffic.

Almost 70% my listings have not been approved. Error message says I need to add gtin, which I already had done. I have talked to google and they say the part with gtin cannot be read.

DON'T USE THIS APP. We had to switch from the old app. We thought "we know what we're doing", it's easy enough to link the google ads and merchant center accounts. However, THIS APP WILL FAIL YOU! Went from 3000+ product variants down to 168 for three weeks. Then, it's like pulling teeth to get this working. If you asked me about shopify support I would have had nothing bad to say, but after dealing with this issue the phone wait time it 45min or more, and they WILL NOT let you speak with a tech. Absolutely disappointed with this entire experience.

GO WITH A PAID VERSION. You can get a $7/mo app that will do the job and do it right. It's not overly complicated but manually updating the feed is a pain unless you do some automating on your end.

Trust me - do not use this app.

-Rick

A long time Shopify customer and I am very disappointed the way the migration from the app to the channel was done. All my product feeds were deleted and I have months of work to repeat. DO NOT DOWNLOAD!
UPDATE 12/20/17: It has been over a week since we have migrated and still no solution. The Shopify Gurus all seem to be unfamiliar with the channel and all have different solutions that do not work. Again I repeat if you want to keep on selling on Google via Shopify find another alternative to submit your feed. Downloading this channel will only give you more headache than sales.
UPDATE 01/03/2018: It has been over a month since we switched no solution found. Lost a huge amount of revenue and I keep on getting issue after another issue with the channel. Currently, the channel is sending the wrong shipping fees to merchant center (Last time I checked my ads showed that I am charging $210 for shipping when I have FREE shipping on my shop for all orders...) Support has been absolutely useless with everyone giving another lousy excuse...

I dont even want to give this app any stars. You will work endlessly for hours believing that this will boost your sales. It does not your time is better spent on something else for your business. Its to difficult and when you seem to have figured it out, it deletes everything you did to get your product in the google shopping feed. DO NOT WASTE YOUR TIME ON THIS!

DO NOT DOWNLOAD

Gave me a bunch of bots on my customers page
It flooded my customers page I hate it.

This app doesn't let you push the required Variants info to the merchant center.

- The app appends the Product name + Variants options in the title attribute for content API by default
- The "color" field is disabled in the Bulk edit page for variants.
- "Custom labels" are disabled in the Buld edit page for variants.
- missing Feed attributes on the Content API prevent you from fixing the issues aftermath using Feed Rules.
- The product errors continue to show, even though you have fixed the issues.
- The Store name is by default set as the Brand name and cannot be removed even if the products have no barcode and are marked as Custom products.

Also, eventho the products are marked as Custom, the app still prompts you to add gtin/mpn codes.

I would have expceted google to atleast offer all the required listing fields to shopify users.

It is a waste of time, the products never synchronize. The requirements for approval are not clear, for example, they ask to specify the cost of each shipment in the description of the products. That would be stupid and goes against the strategy that we handle a lot, that information is exposed to our clients moments before payment, since the cost per shipment varies in each country and for different circumstances.
Apart from that, the app does not offer other alternatives to solve this kind of inconvenience and it looks too simple, considering that Google Ads has many more options in its original platform.

I used this app, it syncs the products to Google Merchant Center well but it is not for Merchants with a huge catalog.

Google expires all products after 30 and yet listing and approving the products takes 10 days for us. Meaning we do not have business for 10 days of the month due to feed update.

Also when a product is disapproved and you delist it, it will update after at least 7 days and with us our ads where disapproved because of this. But if you list a new product it updates immediately which is good.

If they can improve on products expiring as well as deleted products update the app will be perfect for all users