Recensioni (8.076)
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In base alla valutazione
OK, a little guidance would have been nice. OK, a little guidance would have been nice. OK, a little guidance would have been nice.
Hey there,
Chelsea here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Sorry to hear of the struggles you were facing with getting set up. I'm going to follow up with you in an email to open up the lines of communication here so I can see if I can help you any further if you would still like some guidance in the app set up.
Chelsea l Shopify
I used this app to try to get more sales driven to my online store. am still waiting for the wow effect. maybe my expectations were too high.
Hi there! My name is Jonathan and I'm a member of Shopify's support team.
Thank you so much for leaving us a review. We really appreciate hearing from our merchants!
It can definitely take some time to see results after setting up the Google Shopping application and creating a Smart Shopping campaign.
It can take up to fifteen days for your ads to start appearing across Google's surfaces. Google's optimization period takes thirty days in total for its algorithm to learn where, when, and how to place your products.
You should start seeing some impressions once the fifteen-day period ends, but the campaign will not be fully optimized until the end of the thirty days.
I'm going to follow-up with you via e-mail and see if you have anymore questions or need any help with the process. Look out for the e-mail!
Talk soon,
Jonathan E. | Shopify Support Guru
Mydentalwig.com
We just installed this app at: https://mydentalwig.com/ . Only 3 stars because it's easy to install. We want the app's developer to improve it based on negative reviews, before we start running our google ads.
Please keep us posted.
Thanks
Hey there!
Amy here From Shopify Support. Thanks for taking the time to leave us a review. I would love to chat with you further about where your concerns lie. I'll be sending you an email so that we can discuss further!
Amy - Shopify Support
Update as of 10/22/2021 - I was able to get it sorted out with google and my account is back up but it took weeks and many headache calls to google to resolve the issue. My review I wrote is only towards google not shopify in any way just to be clear that shopify is a great website that I love to use and I have no issues with shopify at all only google. Same here on October 7th my account was suspended due to policy violation: Misrepresentation. I have called Google until my head is about to explode they wont give me any reasons to why my account was suspended how can I fix something that I have no idea what is wrong. I am at a loss of words and now I see lots of other people are in the same boat as me. If anyone has any idea I would love to hear from them. machineryone.com I was told if I pay $750.00 I could be be unsuspended.
Hey there,
Adil here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the clarification you need in regards to the Misrepresentation message you are getting. Although Google is best to direct you with this, I'll be sending an email out to you shortly to explain some details that could help. I look forward to communicating with you there.
Adil | Shopify
It was easy and straightforward to use, just waiting to see results. I'm new to all the online sales but trust that google will lead me in the best direction.
Hey there,
Claire here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. I'm going to follow up with you in an email to open up the lines of communication here so I can see if I can help you any further with getting the app set up and working for your store.
Claire l Shopify
So far it has met my expectations and I’m very happy with it. My experience with this app is magnificent.
Hey there!
Amy here from Shopify, Im really glad to hear that you have been happy with the app so far! Thanks for leaving that feedback. It's been a couple weeks since you left this feedback, I would love to hear how Google Shopping is working for you. I'm going to send you an email!
Amy l Shopify
It was really convoluted and time consuming, if I had known how difficult it was to do, I would not have bothered.
Hey there!
Claire here from Shopify Support. Thank you so much for taking the time to leave us a review. I'm really sorry to hear of the struggles you were facing. I would love to talk to you further and better understand the issues you were facing to see what we can do on our end. I will send you an email to open up that line of communication!
Claire - Shopify
todos mis articulos tienen el código de barras/GTIN en el producto pero en google da error de GTIN. No se como se puede solucionar.
I use this app to help me advertise. It took me a little while to figure out how to use it but I have set up a couple ad campaigns. I can't tell right now how well its helping, if at all. I like that I can set a budget. I would like resources on how to get it to work better for small business.
I have not had time to fully form an opinion but have had traffic and contact from people who have seen my shop on Google