レビュー (9,332)

総合評価
4.6
評価レベルごとの件数
  • 評価の72%は5つ星です
  • 評価の12%は4つ星です
  • 評価の3%は3つ星です
  • 評価の2%は2つ星です
  • 評価の11%は1つ星です
編集日:2020年1月4日

Wow. the process is rather perplexing a nd confusing. Much of the knowledge material is obsolete and chat / email is slow in coming. Complaints even to head office go unanswered. Gurus, whose job it is to be knowledegable in all aspects of Google shopping setup are deficient in providing answers. Instead, they refer to a absolutely inadequate knowledge base. Whew. It took me weeks to see the light of day which I stumbled into. Not sure at this time if I am on right track but I pray that my efforts do not wind up costing me without a bit of yardage gain. Make the process more simple Google. I know you can.

Backpacks Oasis
アメリカ合衆国
アプリの使用期間:7ヶ月
Google LLCが返信しました 2020年1月6日

Hi there, my name is Jonathan and I am member of Shopify's support team!

I'm sorry to hear that you've been having trouble with the Google Shopping app. We appreciate your feedback, and I would love to hear more about your experience so that we can share it with our developers.

I am going to follow up with you via e-mail to to discuss the overall experience you've had thus far. Please be sure to check both your inbox and your junk mail for the e-mail!

Talk soon,

Jonathan - Shopify Support

編集日:2023年2月27日

The process to add product to my Shopify store has been a nightmare and still has not synched with my store. I have been on with multiple agents from Google and they were little to no help. Thank goodness for Shopify they are currently assisting me on this issue.

ESTOLIA'S
アメリカ合衆国
アプリの使用期間:7ヶ月
Google LLCが返信しました 2023年3月1日

Hi there,
Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer further support.
Vance | Shopify

2021年12月12日

Ich versuche Produkte die mehrere Farb- und Größenvarianten haben, zu Google Shopping hinzuzufügen. Jedoch scheint es, als müsste ich für jede Variante ein extra Produkt anlegen, wie beispielsweiße T-Shirt black gr. M, T-Shirt black gr. L und T-Shirt black XL. Das ist nicht praktikabel. Die Produkte die bei meinem Fulfillmentservice angelegt werden, haben bis zu 12 Farben mit den Größen XS, S, M, L, XL, XXL, 3XL. Das sind 84 Varianten. Oder gibt es eine Möglichkeit bei den Google-Feldern, mehrere Farben und Größen anzugeben? Ich habe es schon mit "XS, S, M, L, XL, XXL, 3XL" und "black, bottle green, burgundy, dark heather grey, ocean depth, plum, french navy, anthracite, stargazer, azure, skyblue, royalblue" versucht.. Mir ist aber selber schleierhaft, wie diese Eigenschaften auf die Varianten übernommen werden sollen, deren Felder unter dem Hauptprodukt aufgeführt sind, die ich nicht anklicken und bearbeiten kann. Warum können nicht einfach alle Informationen eines Produktes übernommen werden und dann werden noch notwendige Infos für Google wie Produktkategorie, Altersgruppe, Geschlecht und Zustand manuell hinzugefügt über den Bulk-Editor?

Ravenation.eu
ドイツ
アプリの使用期間:5ヶ月
2019年10月29日

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ByDivStore
インド
アプリの使用期間:5ヶ月
2021年10月8日

I'm really struggling with Google over the use of this app. I'm getting conflicting info between my shop and the merchant centre. I uploaded 50 items from Shopify but merchant centre is only showing 45, then Google suspended my merchant account for misrepresentation, and just sent me a link giving many reasons as to what they class as misrepresentation. 4 emails later to them, they keep sending the same link with the misrepresentations on. They won't even investigate what my particular reason is to why its issuing a misrepresentation suspension. When the app is working well, its great, but when it isn't, it is so not worth the hassle it brings with it.

DollieBabies Outfits
イギリス
アプリの使用期間:5ヶ月
Google LLCが返信しました 2021年10月9日

Hey there,

Adil here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the clarification you need in regards to the Misrepresentation message you are getting. Although Google is best to direct you with this, I'll be sending an email out to you shortly to explain some details that could help. I look forward to communicating with you there.

Adil | Shopify

編集日:2020年7月6日

I just started with all this, and I’m learning a lot. but it’s good so far, I hope this work for me and my family.

Tiendacharrua
アメリカ合衆国
アプリの使用期間:5ヶ月
Google LLCが返信しました 2020年4月29日

Hi there! Thank you for leaving us a review. My name is Jonathan and I'm a member of Shopify's support team, and we really appreciate hearing from you!

I would love to shoot you an e-mail so we can work together to set up the Google Shopping application for your store, it's a great tool to market yourself and I'd love to see it work well for you. Keep an eye out for that e-mail in the near future!

Talk soon,

Jonathan E. | Shopify Support Guru

2020年7月23日

I applied this app to my store, however it has not generated any traffic. I have checked the SEO requirements and those are in place and have been evaluated as being great. This still doesn't not allow me to understand why I cannot get to at least the first page on a search. So i have felt a bit disappointed by this app. It seems that one needs to throw tonnes of money in marketing and advertising in order to be successful at this. I guess that if i paid Google the results would be way better.

DIVERZ DAWGS
南アフリカ
アプリの使用期間:5ヶ月
Google LLCが返信しました 2020年8月27日

Hey there,

Claire here from Shopify. Thank you for taking the time to share your feedback with us. Our team are consistently working to improve the channel and add functionality to suit our Merchants needs. Currently the channel is specifically for the Google Shopping tab and Google Smart Shopping Campaigns, not search pages but I'm going to follow up with you with an email to open up the lines of communication here so I can provide your feedback to my team.

Claire l Shopify

2019年5月21日

Data feeds expire in Google Merchant Center and the app didn't renew the feed at all. Not good. I saw a lot of complaints about this online. Why don't you fix it ?

Abox.nz
中国
アプリの使用期間:4ヶ月
Google LLCが返信しました 2019年5月24日

Hi, there. Your feedback is valuable and will help us improve the platform and apps so we thank you for taking the time to share it with us.

Google does currently have a limitation where if a product is not updated within 30 days, it expires. The Google Shopping app should update your product before this timeframe so products should not expire. If for any reason it does expire, you can contact Shopify Support and our team can assist further!

I’ve followed up with you via email in case you needed any further assistance on this. Hope to hear from you soon!

- Alex, Shopify Support

2019年2月27日

Only allowed me to create a product feed for Canada, so I manually created product feeds for every country in Merchant Center. Then the app re-submitted products that were already active, messing up all my Google Ads campaigns.

Hojicha Co.
カナダ
アプリの使用期間:4ヶ月
Google LLCが返信しました 2019年3月14日

Thank you for sharing your feedback with us. This is actually expected behaviour as you can only target one country (determined by the currency in which your Shopify account is set to.) with the Google Shopping app. We’re always working to improve the way our apps work, so I’ve followed up with you via email to log your feedback for our development team. -Emma, Shopify Support

2023年2月24日

Es ist sehr schwierig für mich, Shopify mit Google zu synchronisieren, wenn das zweite Mal ausgesetzt wird, funktioniert es meiner Meinung nach nicht richtig

Eshop Konstantin
ドイツ
アプリの使用期間:4ヶ月