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One country, one currency. This app is for small local stores, although the description does not explain this.
Hi there,
Thomas here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the support you need ...
Google shopping product feed failed to post, I don't know why.The newly added items cannot be synchronized to the Google shopping app.
Thank you for sharing this review with us!
There are a few possible reasons your products haven't appeared. Google Shopping products are subject to a review by Google, and ...
I can't use My count Google merchant have a problem with the delivery and politics. What can i do?
v=Hi,
I'm Cíara from Shopify support, thanks for leaving a review on the app. I'm sorry that you've got issues with your policies and delivery settings, but we can definitely ...
when submitting my products, all were disapprove as well as suspending my account for misrepresenting.... I go to diagnostics and the issue states "Disapproved or invalid (1 country)" what does this mean? I thought Shopify would sync our products through merchant?
Hey there,
Thomas here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the support you need ...
Worked fine but now it doesn't track conversions and says my tag isn't connected when I've made no changes on the app. I've disconnected and reconnected, and it still doesn't tracking any conversions.
Hello and thank you for the feedback! Sorry to hear you are having issues with conversion track on the Google & YouTube App. Assuming you are talking about the GA4 ...
I am getting errors but no directions on how to fix them from anywhere on the site I click on the error and it is no help
Hi there, my name is Jonathan and I'm a member of Shopify's support team.
I'm sorry to hear that you've been running into some errors while using the Google Shopping app! ...
If you have simple products that are easily submitted to Google Merchant Centre then this app would probably be fine. The products I was trying to submit required a lot of fine tweaking because they were medically related. This app does not make it easy to make changes specifically for Google Shopping. If you want to make changes you have to change your entire product in your store. Which is not ...
Thanks for leaving a review! The Google Shopping App does import your existing product data from Shopify, but you may need to add any required additional information before ...
Its actually very confusing, not sure if i set it up the right way. I would appreciate an Email please if i actually did not set it the right way. thanks.
Thank you for providing your feedback and I'm sorry to hear that you've been having trouble getting the app set up correctly. I'd be happy to discuss the issues you've had ...
I have set-up my smart shopping campaign few days ago, but it's still now don't get any impression or click, I have set-up everything is perfect. I don't know the exact issues?
Hi, I'm Cíara from Shopify Support, thanks for telling us your thoughts about Google Shopping.
I wanted to let you know that Google takes 30 days to fully optimise a ...
has been working fine till december.31.2022 and then boom just stooped syncing and updating... been with support for the past 2 weeks and nothing, they can't give a straight answer just keep telling me to do the same thing over and over ,, seems like they dont understand what we are talking about. unlinked everything and relinked again and still nothing.. this is very disappointing.... the last ...
Hi there,
Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address ...