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it's great experience to explore & lead my business through google & YouTube app on shoplifty.
I get why all the one star reviews are coming
It's because this app works completely different depending on what Shopify Payment plan you are using
it works superbly if you are on Shopify Plus, but if you are using any lower plans the entire UI of the app changes to give you a worse experience...
We run multiple Shopify shops and cannot recommend this if you are not on the Shopify Plus plan
Hi - this is concerning to hear. We don't change our app based on your Shopify payment plan. We don't even have access to pull the plan you're using. Could you drop us a ticket at the link below and include a screenshots of the different UI experience you are seeing? We'd like to resolve this for you and ensure ALL users of our app have the same access to all of our Google features
https://support.google.com/merchants/contact/shopify_3p_support_app
I’ve encountered with the Google Merchant Center integration on my Shopify store. Specifically, the GTIN (Global Trade Item Number) for my products is not syncing properly with Google Merchant Center, which has led to limited product performance and visibility.
Hi! For products that are not custom-made, you can add either a GTIN or your MPN right in the Shopify product UI. These need to be valid GTINs, which are often 12 or 14 digits. Right now it looks like you're sending 8 digit values that don't have a valid lookup and/or are failing the check digit logic. You may want to validate that these are accurate GTINs since they're being rejected by Google as being invalid. You could use MPN as your identifier instead if you're certain you do use GTIN-8 values.
To add a GTIN to your products, you'll want to go to Products > select the product (or bulk edit products) > enter in your GTIN within the "Barcode (ISBN, UPC, GTIN, etc.)" field
If you don't have a GTIN, but have an MPN instead, you can Bulk Edit by going to the Google & YouTube App > Overview > Bulk Edit Variants and filling the "Google:MPN" field. On an individual product, simple scroll down on the product page and you'll see "Google: MPN" in the Metafields section.
Additionally, we are standing by to assist you with support agents if you just click "Get Support" in the upper right of every page in the app or visit https://support.google.com/merchants/contact/shopify_3p_support_app
Hopefully this helped explain the issue and you can revisit this review once you've read through these instructions!
If you have a shop with a lot of existing products, you may have to change a lot of things. Google Shop wants a lot of information of the products.
This seems to be easy. But its is saying that my domain name was transferred and it was not. Could you send me an email please to clear this up.
Hi - send us a ticket with your information here, since the resolution may involve some private data on your store: https://support.google.com/merchants/contact/shopify_3p_support_app
From what I see, it looks like you may have multiple merchant center accounts and one of your other (older) merchant center accounts currently has claimed your website. Double-check the correct merchant center ID is connected in the App, then you can visit that merchant center directly to confirm you want to use it for your website claiming -- the app will do the rest!
It has been easy to use. Helped me fix lot of unknown errors.
I love how this app keep it simple for everyone at every level.
The application's functionality appears to vary from time to time. Standard events are fickle (sometimes coming close to reality and sometimes having no relationship). This new privacy policy greatly hampered event tracking (tag manager) and campaign conversions. Even by perfectly configuring this new customized web pixel, it is not possible to correctly capture the purchase event as there are payment methods that do not redirect to the thank you page (such as pix and bank slip). The merchant center and analytics work normally, however the tag manager and Google ads leave something to be desired in data capture.
In part, the problem is also the fault of Shopify itself, which makes unnecessary advances and ignores merchants' main issues. Like these new checkout guidelines. Unfortunately, our hands are tied now (technological limitations). I hope Google and Shopify can improve this situation as soon as possible.
Can you tell me if the purchase goal is tracked automatically when integrating Shopify with GA4, or does it need to be set up through GTM?
Highly recommended, do exactly what it says it does, life is easier with Google