レビュー (9,473)

総合評価
4.6
評価レベルごとの件数
  • 評価の72%は5つ星です
  • 評価の12%は4つ星です
  • 評価の3%は3つ星です
  • 評価の2%は2つ星です
  • 評価の11%は1つ星です
2024年9月1日

Complete nightmare using this thing for me. I have been with Shopify for over 6 years. Started online only and then when we opened our little local retails shop and tried to integrate with Google Business Profile and thus Google & YouTube and Ads etc. The entire experience to date has been wretched. Everything always in a loop screwing up, randomly changing data of all kinds from missing price to ...

mostlyfinethings
カナダ
アプリの使用期間:5年弱
Google LLCが返信しました 2024年9月16日

Hi, sorry you're still having issues. I see that our support agent has already responded to your ticket and at least some of these issues are now fixed. If you are having ...

2024年10月10日

This app is terrible. No matter what I do I get errors trying to connect to my store. I've ended up deleting my entire merch account and starting from scratch. After all that work, and after reinstalling everything I'm getting the same error. In shopify it says someone else has my domain. When I click to transfer it, then I get errors in merch center. This app is garbage.

BoomStick Tactical Gear
アメリカ合衆国
アプリの使用期間:11日
Google LLCが返信しました 2024年10月11日

Hi - it looks like you connected your account yesterday morning to Google Merchant Center through the App. This may have been the new Merchant Center account you set up, but ...

2024年9月8日

An absolute nightmare to use. The support system feels like you're communicating with an AI, with little real assistance. Suddenly, half of my products were disapproved without explanation. I’ve been raising the issue for months, only to receive the same repetitive responses, claiming they'll inspect the matter and escalate it to the 'professional team.' No real resolution in sight.

Waku Waku Universe
オーストラリア
アプリの使用期間:9ヶ月
Google LLCが返信しました 2024年9月9日

Hi Waku Waku, it looks like our support team was actually able to unblock your account and your Local Inventory program last month. We've actually improved the local store ...

2024年11月6日

Richtig krampfhaft diese App einzurichten! Ständig fehlen irgendwelche Daten. Selbst wenn ich meine eigene Adresse hinzufügen will, findet er es als "lokale Adresse" nicht.
Ohne diese Funktion werden meine Produke von Shopify nicht sychronisiert!
Total nutzlos und zeitraubend!

Tier-Shirts.com
ドイツ
アプリの使用期間:4ヶ月
Google LLCが返信しました 2024年11月7日

Hi, it seems like you're only having an issue with the Local Ads aspect of the app. Your products for Online destinations are syncing properly, and have been for a few weeks. ...

2024年10月20日

Most pathetic. They have flagged my site as misrepresented. I’ve checked, rechecked and raised queries with them. They have generic answers and have zero merchant support. I’ve wasted a whole week on this pathetic no good app

misk
インド
アプリの使用期間:3日
2024年8月20日

The support system is very limited. Theres no any direct contact to google. All the time you have to fill up the submission. I have been trying to contact google for so long for the suspension in my account but they don't get back to me at all. I tried everything to contact them but im tired of trying to contact them and wasting too much time on the phone and then on the web form.

VarietyBay
オーストラリア
アプリの使用期間:4ヶ月
Google LLCが返信しました 2024年8月22日

Hi, have you clicked "Get Support" in the upper right of the app? THis brings you to our ticketing system where you can submit and receive a case number for your issues. Here ...

2024年8月2日

Ever since we moved to the new checkout experience and had to move from scripts to pixels, it never works properly. The pixel under 'customer events' just keeps getting disconnected even though in the app everything says that its connected properly. No response from support yet.

The Better Cat
ドイツ
アプリの使用期間:1年以上
Google LLCが返信しました 2024年8月3日

Hello! Thanks for your feedback. The pixel feature is not yet live, though we expect to start rolling it out soon. Unfortunately this may be confusing since the setting does ...

2024年4月11日

The Shopify shopping ribbon, which is intended to show products from my store in the description of my YouTube videos, did not work/appear on my latest YouTube video upload. It worked/appeared on legacy videos, but not on newly uploaded videos. When I contacted support about this, they couldn't tell me why this was happening, nor did they address my concern. They basically said "sometimes this ...

TheUnfrumpyMommyStore
アメリカ合衆国
アプリの使用期間:4年以上
2024年8月8日

Stays disconnected from Shopify's customer events no matter what. Shopify support claim they can't do anything about it and neither can Google

MedMassager
アメリカ合衆国
アプリの使用期間:4年弱
Google LLCが返信しました 2024年8月9日

Hello! Thanks for your feedback. The pixel feature is not yet live, though we expect to start rolling it out soon. Unfortunately this may be confusing since the setting does ...

2024年4月17日

The least intuitive app I've come across so far. Confusing, creates errors, waists time. The worst part is that in order to get support from Google, one needs their Shopify Account ID, which is not readily available in their store, but requires a chat with Shopify support. Even they didn't know which ID to provide (multiple failed attempts inputting a "Shopify Account ID" value in the Google ...

Tiny Explorers
アメリカ合衆国
アプリの使用期間:2年弱
Google LLCが返信しました 2024年4月19日

Hi

Thank you for your feedback. I'm sorry the Shopify ID was confusing, especially since this is required for our team to look up your account to help you through your issues ...