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Quite a poor app at this stage, throws up GTIN errors when all products have codes, can't connect to youtube channel. So far causing a lot of issues
Hi there,
Jackie here from Shopify support. Thank you for leaving your detailed feedback about the app, I'll reach out to you to discuss any specific issues that we can correct.
Jackie | Support Specialist
Shopify
It took me a lot to figure it, but this is based on lack of knowledge rather than the app itself. I had a lot of help from the staff, and after A LOT of back and forth and help from both shopify and google because I broke it- I finally got everything working...I hope. :) Sales have increased as well as traffic, this was definitely worth it. Highly recommend going thru the steps to get approval w/the google channel. We're working on ads now, it's pretty neat once you get it right.
After working with it for a few days now, it's great.
It works flawless and fast.
Exactly what I was looking for.
Very easy to follow and understand. Quick set-up. No fancy tech skills needed. Thank you Google! :)
This app has helped me tremendously. I look forward to all of the future success and support I can gain.
i really think its super useful, i will keeping touch....... i will keep using the app, i really like it.. THANKS
I used this app to post products to Google. It was very easy and mistake free. I would recommend it to anyone.
Have gone CRAZY trying to figure out what I am doing wrong and why my products do not sync to Merchant Center anymore. Wish I had read the previous reviews earlier! Clearly there is a SERIOUS issue happening and customer support is really unhelpful. They first told me to open a new support ticket because I was not logged in (crazy, right, since I mentioned all info about my account in my ticket). Then the new ticket guy tells me to resync and wait. When what they should do is ADMIT they have a problem, stop making is about US and FIX it!!!!!
Hi there,
Thanks for leaving your feedback for the Google channel app. My name is Vance from Shopify support. It sounds like you may have encountered an error with product syncing that's currently affecting a number of merchants. We're actively working to resolve this error. I'll be sending you an email with more details after we've reviewed your store.
Vance | Marketplaces Support Specialist
Shopify
https://kx02cvb3mgwok0vg-32180895879.shopifypreview.com will use again. Very easy. Excited for new chapter in my life