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Have gone CRAZY trying to figure out what I am doing wrong and why my products do not sync to Merchant Center anymore. Wish I had read the previous reviews earlier! Clearly there is a SERIOUS issue happening and customer support is really unhelpful. They first told me to open a new support ticket because I was not logged in (crazy, right, since I mentioned all info about my account in my ticket). Then the new ticket guy tells me to resync and wait. When what they should do is ADMIT they have a problem, stop making is about US and FIX it!!!!!
Hi there,
Thanks for leaving your feedback for the Google channel app. My name is Vance from Shopify support. It sounds like you may have encountered an error with product syncing that's currently affecting a number of merchants. We're actively working to resolve this error. I'll be sending you an email with more details after we've reviewed your store.
Vance | Marketplaces Support Specialist
Shopify
gggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggood!!!!!!
We are having an issue where our products are approved in Shopify's Google section but are not showing up in our Google Merchant Products and Feed. Submitted a ticket but did not receive an actionable response.
Hey there,
Adil here from Shopify. Thank you for providing that feedback. I'm sorry to hear of the product sync issues that you are facing on the Google channel. We do want to make sure that the channel is working as expected for you so I'm going to look into this and follow up with you in an email to see what I can do to resolve this.
Adil | Shopify
can not get it to work...keeps unpublishing items due to gtin/mpn..We have custom products that do not have these. Tried everything we read about to fix this issue..Is useless
Hi there,
Vance here from Shopify. Thank you for taking the time to leave feedback for the app. I've sent you an email to connect and offer further support to work through any issues you're facing!
Vance | Shopify
otima
i havent tried it but it looks good. I am really looking forward to starting up with it really soon. thank you
good
I just got setup with Google Shopping in my store.
The process was very simple and quick.
Thanks
Naveen
Used this to try to connect my Shopify with Google Shopping. It was somewhat simple to connect but took a little learning for ME
I want the old app back... the one is forcing to rewrite my descriptions... that is tons of work I DONT need . This is absolutely terrible