Google & YouTube , 6,256件のレビュー

総合評価
3.9
評価レベルごとの件数
  • 評価の66%は5つ星です
  • 評価の13%は4つ星です
  • 評価の4%は3つ星です
  • 評価の2%は2つ星です
  • 評価の16%は1つ星です
2023年7月14日

bug app, this app is suck and stupid, please fire the developers and product managers in charge for this stupid app

LANDGAP
中国
アプリの使用期間:1日
2023年6月28日

O app provê um feed de produtos muito deficiente com Google e a integração com Shopify deixa muito a desejar.

mammy.b
ブラジル
アプリの使用期間:4ヶ月
Google LLCが返信しました 2023年6月28日

Hello there and thank you for the review. We are sorry to hear you are having troubles with the product feed and will reach out directly to see if we can be of further assistance.

2023年2月12日

Application pas au top, elle crée des conflits entre les produits shopify et votre compte marchant center ensuite votre compte est suspendue.
Une Grosse MISE à jour EST REQUISE POUR CETTE APPLICATION…

MODACHIC
フランス
アプリの使用期間:約2年
2023年8月15日

Funktioniert oft nicht richtig. Filter werden nicht korrekt anzeigt. Bulk Bearbeitung schwierig. Farben und Größen werden nicht übernommen.

Leja Concept Store
ドイツ
アプリの使用期間:2年弱
Google LLCが返信しました 2023年8月16日

Thank you for the review. For now you will want to edit variant color and sizes in the Shopify product page. Shopify actually owns the Bulk Editor feature and they are aware of the painpoints you brought up and while I don't have a date to share we expect improvements in these areas in the coming months.

If there is anything else we can assist you with, don't hesitate to reach out: https://support.google.com/merchants/contact/shopify_3p_support_app

2023年3月24日

Ich habe alles korrekt verbunden, jedoch gibt es immer wieder Probleme im Conversion-Tracking, insbesondere wenn man das Theme wechselt. Ich verstehe nicht, warum Google das nicht korrekt hinbekommt. Der Kundenservice kann mir auch nicht wirklich weiterhelfen. Hier ist dringend ein App-Update notwendig!

rod & knot
ドイツ
アプリの使用期間:2年弱
2023年6月2日

Es ist nicht möglich ein bestehendes Merchant Konto zu verbinden. Lediglich wenn man über die App ein neues Merchant Konto erstellt funktioniert es. Vom Support keine Antwort erhalten.

Steven Rhodes Shop
ドイツ
アプリの使用期間:約1ヶ月
Google LLCが返信しました 2023年6月2日

Hi -- Thank you for your feedback. You should be able to connect an existing Merchant Center Account as long as you have admin access to that Merchant Center account and it is the same google user account you are using on step 1 of this app. I've reached out to you privately over email to try to help you resolve this issue.

2023年2月24日

Es ist sehr schwierig für mich, Shopify mit Google zu synchronisieren, wenn das zweite Mal ausgesetzt wird, funktioniert es meiner Meinung nach nicht richtig

Eshop Konstantin
ドイツ
アプリの使用期間:4ヶ月
2022年7月25日

I set my daily budget but it uses next to nothing, I am not getting coverage on google shopping, so I am not getting orders through this app.

The Cornish Scone Company
イギリス
アプリの使用期間:4年弱
Google LLCが返信しました 2022年7月26日

Hi there,

Vance here from Shopify. We appreciate you taking the time to leave feedback for the Google channel app. I'm sending you an email to open the lines of communication and offer further support.

Vance | Shopify

2022年8月20日

Our shipping rates are automatically generated by the shipping company, and loaded into Shopify without our interaction - yet Google suspended our account because our shipping rates for Google don't match the shipping rates for Shopify... We've asked a total of 8 times for help, and have all but given up. They have sent us the same canned response every time. If you want a headache, you're in the right place!

Heartbreaker Guitars
アメリカ合衆国
アプリの使用期間:1年以上
Google LLCが返信しました 2022年8月23日

Hi there,

I'm William from Shopify support, and I want to help you today. I understand that you've been trying to get the shipping rates to sync properly between Shopify and Google. Thank you for taking the time to leave a review, could you please watch your email inbox for a reply from me?

William | Marketplaces Support Specialist
Shopify

2022年7月3日

For a free app/sales channel integration this can get you excellent results with both free Google shopping listings as well as smart shopping campaigns. We were seeing 15-20x ROAS on our smart shopping campaign from about the 4th month after installation, continuing for about 18 months. Although those levels are not what they use to be now, they are still decent. It’s important that you have a Google ads account and merchant center account set up and that your online store meets all of Google’s policies before connecting to your Google account. Once you connect your store to Google they will inspect your site and product listings and if your site does not meet all of the requirements then Google will suspend and possibly ban your account and it can be very difficult to get it resolved to try again. The app itself is a bit buggy and clunky. One major issue is that, even if you have product UPC/GTIN code entered in your product setup pages in your admin, Google will show your products as having no GTIN. While this doesn’t completely prevent your products from appearing on Google shopping listings & ads, it will suppress them from many search results and cause them to rank much lower. To fix this, you must go into the Google channel app and go to your products and change the ‘custom product’ field to ‘false’ for each individual product (it is blank by default). If you have a lot of SKUs this can be extremely time consuming, as you can only bulk edit fifty at a time, and each time you save, it starts you back over at the beginning of your list of products. There is no option (like in the products admin) to sort, filter, or bulk select more than one page of products. If you have 3000+ products like we do, expect to have to search, page by page for individual newly added products, only to be able to ‘fix’ one product and then start completely over from the beginning again to find and fix the next. These issues are the only reason for not giving a 4 or 5 star review.

Mels Crafty Mojo LLC
アメリカ合衆国
アプリの使用期間:約3年
Google LLCが返信しました 2022年7月10日

Hi there,

Vance here from Shopify. Thanks for taking the time to leave a detailed review of the Google Channel. We truly appreciate your feedback. I'm going to send you an email to open up the lines of communication and address your concerns further.

Vance | Shopify