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One word: Misrepresentation.
It's pretty much impossible to run a POD company now with Google. It's disgusting how much money I've spent on Google Ads over the years and yet not a single person from Google could help me with my account suspension. We dob't scam people, we're a legitimate business. This has been going on for a year now and destroying people's main source of income. They need to get rid of this.
Hi there,
Thank you for taking the time to install and use the Google channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.
Charlotte | Shopify
Very convenient let my company to display products on google shopping platform, Hope to give more display space.
I came here as it said your shop does not meet googles requirements, So I am complementing everything now.
My account was suspended due to misrepresentation its unbelievable so many people this happening too right now, come on google shed some light so people can correct the error
Hi there!
Paola here with Shopify! Thank you for taking the time to leave us your feedback. I completely understand how the Misrepresentation suspension can be confusing. Google does not share with us further details on why they have flagged an account, although I truly wish they did. From our end, we can only provide you guidance based on our own experience. But at the end of the day, it's totally up for Google if they will lift the suspension or not.
With that being said, I will be reaching out to you through email shortly to offer all the support we can from Shopify's perspective. We want to ensure that you have the right tools for your business to succeed.
I look forward to chatting with you!
Paola | Shopify Support
Sad to say this app is no longer user friendly. Even with all the errors I was able to at one point fix these errors quite easily. But not anymore. So I have just given up. Not going to hire anyone either. With everything small business owners have to deal with financially it seems like things are getting harder and more expensive for us for no good reason. Shame.
Hi there,
Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
In case the resolution lies with Google, we’ll arrange for this to be raised with the appropriate team to work through the issues with you.
Ashley | Shopify Support Specialist
Google channel is a great tool
To grow my online business . I am very pleased to have it and enjoy its benefits.
simple and to the point
made it very easy to set up
hoping to get to the most from this app
highly recommend
This app worked with one store but it is not working with another store. I'm trying to select Pakistan in the drop-down but for some unknown reasons, there is no option.
It would be great if someone can get on a call with me and help me to solve this weird issue.
Hey there,
Jason here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing selecting your target country. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address this concern.
Jason | Shopify
Super helpful channel but it's too complicated and sometimes hard to handle. Some technical support staff never return to your emails!
This appp was easy to use and provided an easy way to sync google merchant center and set up my ad campaigns