レビュー (9,101)

総合評価
4.6
評価レベルごとの件数
  • 評価の72%は5つ星です
  • 評価の12%は4つ星です
  • 評価の3%は3つ星です
  • 評価の2%は2つ星です
  • 評価の12%は1つ星です
2020年10月5日

great app to use easy instructions took less than 5minutes to setup. Were ready to start our process with google.

Honey Box Club
アメリカ合衆国
アプリの使用期間:28日
2019年12月5日

this app help me to get my store to the next level and to develop. I really like this app because of that feature

JDLA2
アメリカ合衆国
アプリの使用期間:28日
2023年6月19日

Great and very easy to use. Hopefully I will and can help me connect with new customers worldwide and promote my store and products. Thanks

JustBuy.ca
カナダ
アプリの使用期間:28日
2020年6月16日

nice very nice!! :) it make my work 100 time easy for me. all automation and more option to customize. love it

DietCareSolution
アメリカ合衆国
アプリの使用期間:28日
編集日:2020年9月17日

please support us as soon as possible , we are coming with a different idea , cash on delivery with out shipping charges

International Brands
インド
アプリの使用期間:約1年
2023年8月29日

Der Google Merchant Center Support ist das schlechteste, was ich je gesehen habe, ungeschulte Mitarbeiter, die immer wieder die gleichen Antworten schreiben. Es wurden mehrere Center gesperrt, keinerlei Hilfe von keiner der Mitarbeiter zu erwarten. Sie kommen ins Stottern, weil sie selber nicht mehr wissen, was sie sagen sollen, weil sie nur überfordert sind.

Meine Existenz und meine Selbstständigkeit stehen auf dem Spiel, von monatlichen 60.000€ bis 70.000€ Umsatz auf 0€ zufallen und keine Reaktionen von Google und dem Merchant Center Support, selbst wenn der Anwalt schreibt, keine Reaktionen. 

Da gibt man monatlich fast 10.000€ bei Google ads aus und bekommt als Antwort warum oder wegen was die Center gesperrt sind, immer das gleiche, Sie können mir nicht helfen, sie hätten selber keine Möglichkeiten.

Selbst in der Google Merchant Community List man nur von gesperrten Centern und das keiner eine Hilfe bekommt und keinerlei Optionen auf eine gute Zusammenarbeit. Ich hoffe, Shopify versucht mal bei Google Druck zu machen, dass es so nicht weiter geht!

MyLand
ドイツ
アプリの使用期間:約1年
Google LLCが返信しました 2023年8月31日

Hello there and thank you for the review. I apologize for any frustrations you have encountered. I see that you have contacted our support team earlier this month and have asked them to get back in touch with you to see if they can continue to help you resolve some of the account issues you are seeing. Thank you for your patience and again for the feedback.

編集日:2019年4月9日

Extremely overpriced. You are basically paying $1 for every click, not sale, each click. Stay away. Their support is a joke as well.

Bass Essentials and More
アメリカ合衆国
アプリの使用期間:約1年
Google LLCが返信しました 2019年6月3日

Thank you for sharing your experience with us, we value your feedback and appreciate you taking the time to share it with us here so that we can continue to improve.

Google Ads are pay per click but the price shouldn't be $1 for every click. Google decides this based on your products as well as the campaign budget that you set. The pricing is solely from Google and you can learn more about how the budgets work here: https://ads.google.com/intl/en_ca/home/pricing

I apologize for the issues you were having with the app and would like to discuss further to see if I can help. I’ve followed up with you via email so that we can discuss this further and I can share your feedback with our development team. Hope to hear from you soon!

- Alex, Shopify Support

2020年11月13日

Easy to set up. There is a little more to it than just installing the app though. My products are currently under review so I will know more after that is complete.

Petras Pet Store
アメリカ合衆国
アプリの使用期間:約1年
2023年4月7日

Doesn't work well. Shopify, you built it, please fix it.

I tried support but that didn't help so I will write this review.

You have a mandatory field on the product page, why I don't know, it is called "vendor". Ok? Well some of us are small businesses who sell one of a kinds. Vintage would also have issues with this.

So you force us to add a "vendor", I have used my shop name. Well, Google takes that information and adds it as BRAND. There is no brand! So they punish me and keep asking for a GTIN etc. I had to go to the merchant center and change every product. Tick off the box they have, for "custom or vintage". Days later it is back to what it was!!! I assume because it keeps pulling the information from Shopify?

Why don't you add a box on the product page, where we can check "custom or vintage" because there is no brand and not force us to write something that isn't true? Also, product category should work as it does on Google, so we can easily pick category. I get warnings all the time, I click on the yellow google, the window to edit pops up and same thing there. No suggestion about category. Do you really think we know those long categories? I tried adding the number I knew it was, didn't work.

Your programmers are changing the dashboard weekly, unnecessary changes and not always for the better, how about fixing actual issues? Adding things we can use instead of meaningless moving things around so we can't find them?

Just asking!

I guess I may have to remove the app and try something else. i am not sure what to do right now. I really wanted this to work. I can't believe this hasn't been known before and fixed. So did you know and never did anything about it or weren't you aware?

Energy Peace Shop
アメリカ合衆国
アプリの使用期間:約2年
Google LLCが返信しました 2023年4月11日

Hi there,

Mario here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the support you need and that your feedback is heard - I'll be in touch with you via email shortly to discuss this further.

Mario | Shopify

2019年5月24日

DO NOT USE if: 1) You have a store located in California (this will send incorrect sales tax information to Google, which Shopify cannot fix) or 2) If you have any integration with Google Express or Shopping Actions (this will cause you to oversell out of stock items that cannot be backordered)

Pine Street Clinic
アメリカ合衆国
アプリの使用期間:約1年
Google LLCが返信しました 2019年5月27日

Thanks for sharing this feedback on our Google Shopping app! Currently, the app imports your tax settings from your Shopify Admin, so we may want to evaluate your current settings. The Google Shopping app is designed for running ads on Google Shopping does not send inventory tracking information. Apps that facilitate sales may not be able to pull the necessary information to track inventory properly. Feedback like this helps us improve our apps, so I’ve followed up with you via email to log your feedback with the Shopify development team and follow up on your tax settings :) - JP, Shopify Support