レビュー (8,239)

総合評価
4.5
評価レベルごとの件数
  • 評価の70%は5つ星です
  • 評価の12%は4つ星です
  • 評価の3%は3つ星です
  • 評価の2%は2つ星です
  • 評価の13%は1つ星です
2020年1月11日

Amazing APP I USED IT AND IT HAS HELPED ME REACH OUT TO MORE AND MORE PEOPLE, THAT MEANS MY BUSSINESS WILL GROW

Oktovito Enterprise
アラブ首長国連邦
アプリの使用期間:18日
2021年2月4日

having issues synching products from Shopify to google for shopping feed, I have been waiting 3 weeks for a response from google and

Direct Bargains Online
イギリス
アプリの使用期間:1年以上
Google LLCが返信しました 2021年2月4日

Hi there,

Jordan here from Shopify support. Thank you for taking the time to leave a review of the Google channel app. Your feedback is incredibly valuable.

If you ever need any support with syncing your products through the Google channel, you can always click the "Get Support" button found in the top right hand corner of channel in your Shopify admin. However, I will send you an email to open the lines of communication where we can work together to successfully sync your products to Google.

Jordan | Shopify

編集日:2020年3月14日

I use this app to advertise my on-line store and I really like it. It gives me the chance to reach more customers faster and over a vast distance.

MotoMookie
アメリカ合衆国
アプリの使用期間:18日
2020年6月26日

Just waiting for our New Business site to be validated and then we can get moving. ten more words and one extra

Safe Shields by Caufields
カナダ
アプリの使用期間:9ヶ月
編集日:2020年1月23日

Had to try and set it up twice. Got frustrated, but by the second set-up, everything went smoothly. First set-up was operator error. Everything is syncing now and I am very pleased. Thank you Google Shopping!

Fur Baby's Online
アメリカ合衆国
アプリの使用期間:18日
2023年3月2日

At least a couple of times I've gotten to act "by accident", but only for a short time, until again comes the text "google suspended the account due to misrepresentation" I have tried to ask where the fault is when I simply can't think of? They respond "We have found that your account has been flagged as a misrepresentation policy violation. This policy suspension means that we've reviewed your Google Merchant Center account to determine that it doesn't comply with our Shopping policies and your Google merchant. The account has been rejected" On top of that, suddenly the logo is not valid either, even though the same logo has already been in use for at least a month. I have tried to change it many times, but nothing is valid. I have given up. Really lousy app and dares to pay for asking for the app, which doesn't work. I don't know if an online store can be run at all without google, if not, I have to stop before I've gotten properly even started, really having to head on when I've wasted money and time on something like this, which should be prohibited by law.

Palomaa Online Store
フィンランド
アプリの使用期間:9ヶ月
Google LLCが返信しました 2023年3月7日

Hi there,

Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.

In case the resolution lies with Google, we’ll arrange for this to be raised with the appropriate team to work through the issues with you.

Jason | Shopify

2018年1月24日

Absolutely awful. I received an email stating I must switch over from the Google Shopping App (which was working just fine), to the Google Shopping Channel by the end of January because it would be deleted. I contacted the gurus to voice my concerns from all the terrible reviews this was receiving. They insisted everything would be "just fine" and would work "without issues".

Because the transition was listed as mandatory, I went ahead at the advice of the gurus. The transition forces you to delete the Google Shopping App to continue. As soon as I did, all of my products went from approved to "Pending". It gave me a message saying it would take at least 3 days for Google to approve my products, even though it EXPLICITLY says in the Google Shopping Channel promotional information "Skip the 3 day Merchant Center Account approval process."

I immediately contacted the gurus about this and was informed that "hmmm that's strange." and "We aren't sure what's going on." They even indicated I had completed all the transition steps as necessary and it was still having issues.

It has already been a day and a half and still no word on my open ticket. This is a joke. I am extremely disappointed that Shopify would force this transition on its customers when it clearly isn't ready to be out of the testing phase.

Unearthedstore
アメリカ合衆国
アプリの使用期間:9ヶ月
編集日:2020年7月10日

So far it has met my expectations and I’m very happy with it. My experience with this app is magnificent.

ethan & jaden
シンガポール
アプリの使用期間:1年以上
Google LLCが返信しました 2020年8月3日

Hey there!

Amy here from Shopify, Im really glad to hear that you have been happy with the app so far! Thanks for leaving that feedback. It's been a couple weeks since you left this feedback, I would love to hear how Google Shopping is working for you. I'm going to send you an email!

Amy l Shopify

2020年4月25日

Easy to use. Good for marketing. Reaches lots of customers. Everyone should use this app. Great for all kinds of businesses and especially small businesses. Google apps are the way to go for your company

J. Rae Threds Clothing
アメリカ合衆国
アプリの使用期間:18日
2022年9月28日

Do not install the app "misrepresentation" issues like everybody else. Simply unusable; try something else.

Stickyrama
アメリカ合衆国
アプリの使用期間:9ヶ月
Google LLCが返信しました 2022年9月30日

Hi there!

Paola here with Shopify! Thank you for taking your time to tell us a little bit about your experience. I completely understand that the Misrepresentation can be quite confusing and, although Google doesn't share any further details with us, I'm happy to share information I have gathered from my personal experience.

I will be reaching out to you through email shortly!

I look forward to chatting with you.

Paola | Support Shopify