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This app is nothing but a pain. you cannot delete a current campaign and recreate a new one. app is not responding. stay away from this one
Hi there,
Thomas here from Shopify. Thank you for sharing your feedback regarding your experience with the Google channel app. We definitely want to make sure that you get the support you need regarding the challenges you're running into with regards to a campaign deletion. We'll be following up with an email to open up the lines of communication and help where I can.
Thomas | Shopify
Won't even let me "Connect a Google Account". Button does nothing.
I have just begin to use it, so I stil do not have a conclusion about how it works, but as soon as possible i will give my opinion.
The feed is not refreshing, example: I have changed some price in the shop and the feed not changes... so G-ads disapproved the items... then I found out in the Merchant Center the products will be expire in 3 day, because the feed is not refreshed in the last 30 days. I have tried to remove then add item to feed... not worked. Also tried the add new products to the shop maybe the feed will be refreshed, but no luck. So in the short term the APP was good but after 30 days it is useless. :( We just created a manual feed...
lets give a try, I hope will be good at all sense, cause i just hope it works out for the company i
There is just too many different issues with this app...
-When you manage to set up the GTIN system to all your products(which is clearly visible on the product admin page) It still doesn't get trough to the merchant centre once connected
-The "other" connected google ads account is not visible in shopify.
Hey there,
Jason here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing setting up and connecting your products. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address some of these concerns.
Jason | Shopify
I am using this app to generate more sales and as of now I don't see any cons. I also want a larger audience to visit my website.
Hey there,
Claire here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. I'm going to follow up with you in an email to open up the lines of communication here so I can see if I can help you any further with getting the app set up and working for your store.
Claire l Shopify
Pretty cool app. Easy to use and helps a lot improving your shopify store.
I am just getting started but I have high hopes. Looking forward to utilizing the app and see what it can do for my brand
its very good and very satisfy to work with this platform i like very much and i want to work with this