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I really like using all your apps. There's nothing wrong with my experience wet. It actually help me alot
If you are a beginner, don't get your hopes up! You do not get with shopify any support and from google ... just forget it! super complicated and frustrating!
Hi there,
Mario here from Shopify support, thank you for taking the time to install and use the Google channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide support for you on this.
Mario | Shopify
I found it comfortable, to set up the app and working on it. Hoping to see my positive results soon.
lovely lovelylovelylovely lovelylovely lovely lovely lovely lovely
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I am doing this for a third party, and I need to do a 2 step verification, that delays my job more than expected. Maybe you should check this kind of implementations
Excellent
very Bad, the app blocked my ad and i am not sure the reason, please advise what my next action should be
Hey there, Spencer here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Sorry to hear of the struggles you were facing with getting set up. A member from our team will follow up with you in an email within the next few days to open up the lines of communication here so we can see if we can help you any further with getting the app set up and working for your store.
Spencer l Shopify
I used this app because it is an official Google channel. Unfortunately, Google made it impossible for me to get all my products approved despite being an authorized dealer and simply following the manufacturer's policies. Super frustrating to work on my business just so Google won't give it even a chance. Customer support is polite but unhelpful.
Hey there,
Adil here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing with getting your products approved. I'm going to look into this and follow up with you in an email to open up the lines of communication here so I can see how I can help you further.
Adil | Shopify
Looks easy to install, I've setup Google Merchant Account successfully. But my products have not been approved.
This is the message I'm getting "Google is reviewing your Merchant Center account. Your product will be re-reviewed once your account is approved." No clarity at all.
How can I resolve this issue so my products are Approved by Google Shopping? Do I need to wait or what?
Hi there, my name is Jonathan and I am member of Shopify's support team!
This is a great question! That notice is letting you know that your Google Merchant Center account is still within the review period with Google and that once that review is complete, Google will review your products for approval! This process typically takes between 3 - 5 business days.
I'm going to reach out to you via a private e-mail so that I can provide some more information on that process, and offer support with getting the app up-and-running for you. Be sure to check your inbox (and junk mail) for that!
Jonathan E. - Shopify Support