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Simple to setup. Just need some more apps to be active and in view....I am yet to work on how the website responds to customers.
Pretty simple walk through for a newbie. Everything was straight forward and easy to navigate on the channel. Would definitely recommend!
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I can´t still rate the app since I have not use it (I am waiting the 3 or 5 days for google to respond after set up).Thank God I was lucky to have the wonderful help of Claire (Shopify) she guide me step by step, to configure it. The problem was that it did not accept the automatic shipping setting, but it did not explained why. Then Claire suggested to simplify my shipping profiles to one and I did. After that it did still did not accept the automatic settings, but I did not explained why. Then Claire explained that I had to add conditions to my shipping for Google to accept it, and suggested some modifications, which I just did. And now I am waiting for the approval. Other than that it was easy.
I think the system should tell what is wrong with the shipping settings, so one can make the correct adjustments.
very quick and easy to set up but did have some niggles overall experience was good and easy to follow.
Keep getting google merchant account suspended due to no products on the website, no instruction on how to solve it, and asking google support also doesn't work. It works well before the performance max upgrade. So confusing and wasting time.
Hi there,
Thomas here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the support you need regarding the issues you are facing with the Google Channel. Although Google is responsible for all account suspensions, I'll be sending an email out to you shortly with information that can help.
Thomas | Shopify
If I could give zero, I'd give zero. It does not work correctly and all my products have been sitting in pending for WEEKS. I never used to have any problems on the old app so not sure what is happening now.
Hi, there. Thank you for sharing your feedback about your experience with the Google Shopping app. I'm sorry to hear that it was a negative one. The pending process is done by Google. It's known that Google is doing this manually and the waiting period is inconsistent. I've followed up with you by email to see if there's anything we could assist with and to log your feedback for our developers. Hope to hear from you! -Jason, Shopify Support
Google sales app not finding my merchant id, terrible app.
I need to find better one but all costing per month, so terrible.
I just did the initial setup. Happy to see the free options to have the products appear on Google images for example. Very easy process to setup.
My store, jewelry4generations.myshopify.com has been suspended since I set it up because of "misrepresentation" policy violation. I uploaded products from ShineOn via the app and the Shineon platform and didn't change anything to the uploads. I have tried to work with Google to fix the problem but I don't SPECIFICALLY know what the problem is. Shineon is listed as the Vendor for every product and I in no way have claimed that these are my products. If someone could help me with this I would really appreciate it.
Jami Roberts
Hi there,
Chris here from Shopify. Thank you for taking the time to share your review of the Google Channel with us, your feedback is extremely valuable. We are sorry to hear that your account was suspended by Google. I'd be happy to work with you to help provide some next steps towards resolving this issue. I'll be following up with you in an email to open up the lines of communication.
Chris | Shopify