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This app is dreadful!! I moved to this from a paid app and it simply does not work. There are so many issues with it. It doesn't work with custom products correctly, puts items out of stock randomly when they are not, doesn't allow you to batch update products.
PROBABLY THE WORST APP N THE SHOPIFY APP STORE!!! AVOID!
You can't even publish products with GTIN codes on them. This is a pretty basic requirement for google shopping.
Hi there,
Thanks for taking the time to review the Google channel by Shopify, I can definitely help you with GTIN code errors but as the advice is specific to your store I'll need to reach out to you via email. Please watch for my email.
William | Marketplaces Support Specialist
Shopify
i used this apps to do and its helpful for me and easy ways for searching s things browsing and surfing different sites and online stores...
Is nice. I just start to us. When I will learn how to use it I will text again. I hope it will fix all connection problems with google
The app was very helpful and had directed me to the right areas needed for searching, design and visit
I used this app but it didn't work for me. My merchant account was suspended immediately but I followed all the Google Shopping Standards. Complete waste of time
Hey there,
Kevin here from Shopify support. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing with Google suspending your merchant center account. There is always a reason for a suspension so I'm going to look into this and follow up with you in an email to open up the lines of communication here so I can see if I can help you any further.
Kevin | Shopify Support
[Contact Us](https://help.shopify.com/questions) | [shopify.com](https://www.shopify.com/)
My account got suspended because of Account suspended due to policy violation. The feed is inputting invalid information. Google Merchant Feeds are incredibly particular and if the automated feeds are setup wrong. You will be flagged as spam or a bot.
Hi there,
Cathal here from Shopify. Thanks so much for leaving a review, feedback is very important to us. Account suspensions come directly from Google and we can't help to overturn their decisions, however, I am going to take a look at the reasons for this suspension and see if I can offer any insight and will contact you directly by email as soon as possible. Thanks again.
Cathal | Shopify
Worked fine but now it doesn't track conversions and says my tag isn't connected when I've made no changes on the app. I've disconnected and reconnected, and it still doesn't tracking any conversions.
Hello and thank you for the feedback! Sorry to hear you are having issues with conversion track on the Google & YouTube App. Assuming you are talking about the GA4 integration and are still having issues connecting your property and with tag/events insertion, please open a case with our support team here: https://support.google.com/merchants/contact/shopify_3p_support_app
Our support team should be able to get you squared away. Thanks again!
This app is pretty good once you have everything setup right both in Shopify and in Google shopping. I recommend you try it.
I really do not know what I am doing, but I am trying to figure it out. I am trying to set up a Facebook. Instagram, Etsy, Shopify, and a Pinterest shop it is very complicated.