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Just awful. App doesnt work at all and shopify support has been 100% useless.
All 1,400 products on my site are no longer on Google Shopping after installing this app. All your products will move into a "pending" status. The migration utility for the old app to this is garbage. As far as I can tell I'm not passing the Google checklist as the gift cards don't have vat being charged on them even though they shouldn't have VAT on them and I don't have them listed on Google anyway. Thanks Shopify!! Possibly your worst app ever. UPDATE - We were originally told it would be "3 - 5 day" for Google to approve products. Now we are being told up to 10 days. So unless you are able to deal with 10 days without Google shopping. Don't install this app.
UPDATE - Turns out the app will list your products on Google, but the integration to get the publishing notifications back appears to be broken so the app lists all your products as pending. Still a terrible integration though.
Thank you for sharing this feedback! This is a current limitation due to the fact that Google reviews all products manually, and products can be listed as pending for 10 business days. That said, we work hard to ensure that our apps meet the needs of our merchants, and I'd like to dig into this issue further with you. I’ve followed up with you via email to log your feedback for our development team. Hope to hear back from you soon! - Lauren, Shopify Support
I'm new to the ecommerce realm and have been working diligently in getting my store set up to perform at full functionality. The installation and set up process for this app was lightening fast. Thank You Team Google
"Google e Youtube" tem sido um app muito bom até agora e espero que continue assim! É um app que pode abrir portas!
Good App! Shopify walks you through the process of setting it up which is priceless!!!! No complaints here.
No ability to edit feed parameters, 'Smart' shopping campaign completely opaque, can't filter products from the Google Shopping app - and as a result of being unable to edit the feed, also can't make use of Merchant Center. So... basically no functionality whatsoever. Absolute garbage.
I just started to use this app. Waiting to see how it functions. We hope it does all that it says it will do.
Hi there, my name is Jonathan and I'm a member of Shopify's support team! Thanks for the lovely review. We love hearing from our merchants!
I've sent an e-mail your way to see if you have any questions about the application thus far! Feel free to follow up and let me know how your experience is going.
I look forward to speaking to you,
Jonathan E. | Shopify Support Guru
What a frustrating app, product information never syncs to GMC.
If it can't be fixed soon, it must be Google's failure, terrible experience!
Hi there,
Thank you for leaving a review on the Google channel app. My name is William from Shopify support and I'll be assisting you today. From your message you may have encountered the error with the product syncing which is currently affecting a number of merchants due to some changes at Shopify and Google recently, we're actively working to resolve this error and I'll reach out to you with details after we've reviewed your store.
William | Marketplaces Support Specialist
Shopify
This the worse app ever. Google suspension my account for misrepresentation. Which is crazy because of my product are clothes, shoes, and handbags.
Hello,
Jackie here from Shopify. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Jackie | Shopify
This app is garbage, don't waste your time. All products say pending forever. After a long time I've gotten the message: Due to a high volume of requests, it can take up to 10 business days for Google to approve a pending product. Any products with errors won’t appear in your ads. - This message has been there for weeks now. The app is completely broken.
Thank you for your review, we appreciate you taking the time to share it with us so that we can improve! I've also reached out to you via email to discuss your experience. I hope to hear back from you! - Emma, Shopify Support