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After about a week of trying I couldn’t get variants to display in google shopping, even after reading and watching videos about that feature and being on the phone with googles support.
Hi there!
Mario here with Shopify! Thank you for taking the time to share your experience with the Google Channel App and troubleshooting steps.
I completely understand where you are coming from, products with variants would need to fulfil specific requirements, and those details aren't easy to spot. I'm happy to share some bite sized steps to follow and check several fields based on our team¡s experience. I will be reaching out to you through email shortly.
Looking forward to chatting with you!
Mario | Support Shopify
complete rubbish, no way to alter any descriptions or anything, most of products suspended, spoke to google and they said need to alter things to make them show but cant alter anything, also my original feed has disappeared in my merchant account, complete mess
its good app,its help alot to add my products on googal but its in process, still not approved.......
Diese App verursacht schwerwiegende Probleme bei den Artikeldaten, so dass sämtliche Artikel von Google abgelehnt werden. Dies hat zur Folge, dass das Merchants Konto suspendiert wurde.
5/5 Works for me aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaatshui
I completely see why people leave low ratings on this app. I just set it up and my account was suspended. When I contacted Shopify, they told me to call Google. I call Google, they ask me for a 10 digit number but I only have a 9 digit number and the automated system deleted me. I am so frustrated with both Shopify and Google honestly!
Hi there,
Nate here from Shopify. Thank you for sharing your feedback regarding your experience with the Google channel app. Although Google would be responsible for lifting the suspension on your account, I'll be reaching out by email to open up the lines of communication and help where I can.
- Nate | Shopify
loaded app last week. So far one campaign was approved, but nothing in report, zero clicks, zero spend. increase daily limit up to $20 nothing. Product status also did not approved 30% dis approved, har to get what they need (Amazon and Walmart fine, but Google not).
Sent email to support asking how can be fixed, nothing in feed back. So far zero benefits from app
Hello,
Jacky here from Shopify. Thanks for taking the time to submit your feedback. I'm going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Jacky | Shopify
Easy setup. I haven't got to use it yet. will update again but it looks really good. Watch this space.
Just use it, not too understand the apps but it seems easy to register. syill need time to review. wish you all enjoy.
It's so disappointing that it's hard to believe it's a Google product.
I've tied in with my Google account, but the last step of adding a channel always fails with the message "can't connect youtube channel.
I tried many times in a few days and it still says the same thing.
I've seen people on reddit in the same situation and the problem has not been solved.
There is not even a reason.
Hi WhereGifts,
Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with connecting YouTube to your Google Channel.
In case the resolution lies with Google, we’ll arrange for this to be raised with the appropriate team to work through the issues with you.
Robyn | Shopify Support