Avaliações (9 518)

Avaliação geral
4,6
Pontuação por nível de classificação
  • 72% das classificações são de 5 estrelas
  • 12% das classificações são de 4 estrelas
  • 3% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 11% das classificações são de 1 estrelas
20 de agosto de 2019

Google shopping product feed failed to post, I don't know why.The newly added items cannot be synchronized to the Google shopping app.

icandiy
China
2 meses usando a aplicação
Questão respondida por Google LLC 4 de setembro de 2019

Thank you for sharing this review with us!

There are a few possible reasons your products haven't appeared. Google Shopping products are subject to a review by Google, and ...

23 de maio de 2020

I can't use My count Google merchant have a problem with the delivery and politics. What can i do?

Muebleria Paty
México
Aproximadamente 2 meses usando a aplicação
Questão respondida por Google LLC 25 de maio de 2020

v=Hi,

I'm Cíara from Shopify support, thanks for leaving a review on the app. I'm sorry that you've got issues with your policies and delivery settings, but we can definitely ...

27 de setembro de 2022

when submitting my products, all were disapprove as well as suspending my account for misrepresenting.... I go to diagnostics and the issue states "Disapproved or invalid (1 country)" what does this mean? I thought Shopify would sync our products through merchant?

OnHandItems
Estados Unidos
Aproximadamente 2 meses usando a aplicação
Questão respondida por Google LLC 29 de setembro de 2022

Hey there,

Thomas here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the support you need ...

26 de julho de 2023

Worked fine but now it doesn't track conversions and says my tag isn't connected when I've made no changes on the app. I've disconnected and reconnected, and it still doesn't tracking any conversions.

Exped UK
Reino Unido
Aproximadamente 2 meses usando a aplicação
Questão respondida por Google LLC 27 de julho de 2023

Hello and thank you for the feedback! Sorry to hear you are having issues with conversion track on the Google & YouTube App. Assuming you are talking about the GA4 ...

7 de abril de 2020

I am getting errors but no directions on how to fix them from anywhere on the site I click on the error and it is no help

Plato's Closet St Clair Shores
Estados Unidos
Aproximadamente 2 meses usando a aplicação
Questão respondida por Google LLC 15 de abril de 2020

Hi there, my name is Jonathan and I'm a member of Shopify's support team.

I'm sorry to hear that you've been running into some errors while using the Google Shopping app! ...

4 de novembro de 2019

If you have simple products that are easily submitted to Google Merchant Centre then this app would probably be fine. The products I was trying to submit required a lot of fine tweaking because they were medically related. This app does not make it easy to make changes specifically for Google Shopping. If you want to make changes you have to change your entire product in your store. Which is not ...

BioMagnetic Sport
Austrália
Aproximadamente 2 meses usando a aplicação
Questão respondida por Google LLC 8 de novembro de 2019

Thanks for leaving a review! The Google Shopping App does import your existing product data from Shopify, but you may need to add any required additional information before ...

16 de outubro de 2019

Its actually very confusing, not sure if i set it up the right way. I would appreciate an Email please if i actually did not set it the right way. thanks.

Emrose African Fashion
Estados Unidos
Aproximadamente 2 meses usando a aplicação
Questão respondida por Google LLC 21 de outubro de 2019

Thank you for providing your feedback and I'm sorry to hear that you've been having trouble getting the app set up correctly. I'd be happy to discuss the issues you've had ...

25 de maio de 2020

I have set-up my smart shopping campaign few days ago, but it's still now don't get any impression or click, I have set-up everything is perfect. I don't know the exact issues?

ShopCaps™
Índia
Aproximadamente 2 meses usando a aplicação
Questão respondida por Google LLC 26 de maio de 2020

Hi, I'm Cíara from Shopify Support, thanks for telling us your thoughts about Google Shopping.

I wanted to let you know that Google takes 30 days to fully optimise a ...

17 de janeiro de 2023

has been working fine till december.31.2022 and then boom just stooped syncing and updating... been with support for the past 2 weeks and nothing, they can't give a straight answer just keep telling me to do the same thing over and over ,, seems like they dont understand what we are talking about. unlinked everything and relinked again and still nothing.. this is very disappointing.... the last ...

Ugsters
Estados Unidos
Aproximadamente 1 mês usando a aplicação
Questão respondida por Google LLC 26 de janeiro de 2023

Hi there,

Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address ...

9 de dezembro de 2020

Difficult for me in English . I just discover. I most learn now, so I can not tell now. I will see later .

SABijoux
França
Aproximadamente 1 mês usando a aplicação
Questão respondida por Google LLC 9 de dezembro de 2020

Hey there,

Charlotte here from Shopify Support. Thank you for taking the time to share your review of the Google Channel with us. I hope you enjoy using the channel on your ...