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it's okay as for ass providing information. However, if you have shipping that is calculated at checkout, then the issue is the google advert displays "free shipping" as default. This could get my company in trouble in terms of misrepresentation, or even just lose a sale and damage my click through data.
Hi there and thank you for the feedback. We wanted to share two options that should remedy the shipping disconnect you are seeing. One option is to go into your Shopify shipping settings and change your UK-specific shipping rates. Alternatively you can change the shipping to a Manual setup instead of Automatic Sync in your Google & YouTube App settings, then ensure your shipping rates in Merchant Center are configured properly. You can read more about both options at https://help.shopify.com/en/manual/online-sales-channels/google/requirements and https://support.google.com/merchants/answer/6069284
I dont have one yet but im trying to get to know it its my first time using it so i hop i get to use it well the only thing most the time its getting suspended when i try it
Hi there, my name is John and I'm a member of Shopify's support team!
I'm so glad to hear that you are trying out the Google Shopping app, I can see that you are experiencing an issue with your account being suspended.
I want to follow up with you via e-mail, help you with your set-up and hear more about your experience to share that feedback with our developers! Please check your inbox and junk mail folder for that message from me.
John R - Shopify Support Guru
this is my first time using it .so i can't rate at this time and once i been on here for a while then i can give you a better rate .Jessica D
Hi there, my name is Jonathan and I'm a member of Shopify's support team! Thanks for leaving your review! We're super glad to hear that you've giving the Google Shopping application a try.
I'm going to follow up with you via e-mail and see if I can help you with the set-up process at all. Look out for that message!
Talk soon,
Jonathan E. | Shopify Support Guru
Just trying it now so i really dont know how i feel about the app but once i have a chance to try it out i will update my review
Hi there, my name is Jonathan and I am a member of Shopify's support team!
I am glad to hear that you're giving the Google Shopping app a try! It's a fantastic way to market your business and grow your customer-base.
I am going to shoot an e-mail your way to make sure you're finding your way through the set-up process okay, so be sure to check your inbox (or junk mail!) for that.
Jonathan, Shopify Support
It was easy to set up but the prices are a lot for an entrepreneur business starting with very little to spend on adverts
Hi there, my name is Jonathan and I'm a member of Shopify's support team.
Thank you for leaving your review! It's really helpful to hear from our merchants.
The nice thing with the Google Shopping app is that it's a free application, but once you begin advertising through Google you will be charged by them! However, you get control over your Daily Budget! So I'm going to follow up with you and go over how to edit your daily budget with you.
Look out for that message!
Jonathan E. | Shopify Support Guru
It a little bit of a learning curve, but it has the features that I needed. For a basic user might be a little overwhelming.
I will use this app to help me monitor sales of my online store. Its a bit hard to rate considering I have not started using it yet.
Needs a little bit of work because it is not a seamless experience at the moment. It isn't a one step affair, as you need to toggle a few things on the google merchant center side to ensure products get listed, but that was an easy enough problem to solve. My only issue is that the API doesn't support Local Inventory listings which looks like a google side problem as they don't enable it from the API feed. It only allows the API to do ads, listings, and dynamic remarketing. That means you need to add another app to produce the XML feed for that service. Only other issue is that it doesn't automatically determine sales items and markdowns from the Shopify side. If there is a compare-to price, that should flag the product as sale badge and price drop badge eligible without promotions. No idea if promotions port, since I haven't done one yet. Once they fix those bugs, this thing would be priceless.
Hey there,
Brett here from Shopify support! Thank you for taking the time to provide feedback on your experience. We're constantly looking for ways to improve the Google Channel experience. I'll be following up via email to help address your feedback!
Brett | Shopify Support
If it well by pulling customers to newly established brands and people launching their website could maximize google's potential even more.
I used this app to help me navigate around the store and it was easy for me to check out. I had no issues with this app
Hi there, my name is Jonathan and I'm a member of Shopify's support team! I'm so glad to hear about your experience with the Google Shopping app. We really appreciate your feedback!
I'm going to follow up with you via e-mail and see if you have anymore feedback you could share, as we love to hear from our merchants about how to we can improve the app. Look out for that message
Talk soon,
Jonathan E. | Shopify Support Guru