Avaliações (8 257)

Avaliação geral
4,5
Pontuação por nível de classificação
  • 70% das classificações são de 5 estrelas
  • 12% das classificações são de 4 estrelas
  • 3% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 13% das classificações são de 1 estrelas
4 de agosto de 2020

great app! Totally what i expect from google...very easy to use no past experience required, thubs up guys

DeliverTyres.Com
Índia
8 months usando a aplicação
24 de fevereiro de 2021

I have had this app since August with no problems. Now I receive a message stating "Your account violated the circumventing system policy," and "We've detected suspicious payments in your account." I have not touched anything since setting up the account and received these messages. When I reach out to them, the explanations are extremely vague. I ended up deleting all merchandise, reentering my credit card information, making sure I do not have multiple ad accounts, and still cannot use Google Ads. The merchandise is not showing up in this app like it is supposed to. I really do not see how I benefit from the app and I see no purpose in having it. Not sure if this is a Shopify issue or a Google issue, in terms on how they connect. I just know I have no issues with using Facebook for virtually the same thing. I know I am not the biggest business, but Google needs to make things a little more user friendly.

PHAEVERS
Estados Unidos
8 months usando a aplicação
Questão respondida por Google LLC 26 de fevereiro de 2021

Hey there,

Robyn here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable and truly appreciated. I'm sorry to hear of the struggles you are facing with the Ads account suspension. I'm going to look into this and follow up with you in an email to open up the lines of communication here so I can see if I can help you any further.

Robyn | Shopify

31 de janeiro de 2022

Hi Shopify, There seems to be a problem where if dont have a custom product and you dont input the MPN, the App will not send the Barcode/GTIN over to Google.
This problems seems to have been here for a month or two now. If you input the Barcode/GTIN into the MPN and not Ticking the custom product, Google Merchant Center will then get the GTIN.
This is just not a reliable fix if you work with +5.000 products, and you get edit this is bulk. You have to edit in manually pr. product which is not worth the time compared to downloading, buying and paying for another app.

Noa Noa DK
Dinamarca
8 months usando a aplicação
Questão respondida por Google LLC 2 de fevereiro de 2022

Hi there,My name is Ashley from Shopify support.

Thank you for taking the time to review our app. Your feedback is extremely valuable. I'm sorry to hear about the issues you are facing with Google. I'm going to follow up with you in an email and see where I can help.

Ashley | Shopify Support Specialist

17 de junho de 2020

it's a bbig help to have the products of google for free
thanks for being up to date all the time with us

UniQline
França
8 months usando a aplicação
Editado a 16 de outubro de 2022

First off, look at all the 1-star reviews! I"ve had so many issues getting this set up both with Shopify and with Google technical support. Setup was complicated and support on both sides was slow to respond (1+ days for a simple question). There is no phone number to call to talk to anyone. Every time I updated settings as recommended by both Shopify and Google support, something else would break. Error messages and support pages are hard to understand. I highly DO NOT RECOMMEND setting this up - it was a complete waste of time as I've poured about 4 weeks worth of time trying to get this to work.

Tonic Mercantile
Estados Unidos
8 months usando a aplicação
Questão respondida por Google LLC 19 de outubro de 2022

Hi there,

Ashley here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer further support.

Ashley | Shopify

26 de novembro de 2021

It doesn't work. Products are constantly disapproved and its near impossible to work out the errors. It then tells you your google account has been suspended for policy violations. I'm "trying " to sell clothing, its non offensive, so there should be no issues.

CocoCruz
Austrália
8 months usando a aplicação
Questão respondida por Google LLC 29 de novembro de 2021

Hey there,

Adil here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the clarification you need in regards to the suspension you are getting. Although these suspensions are set by Google and they are best to direct you with this, I'll be sending an email out to you shortly to explain some details that could help. I look forward to communicating with you there.

Adil | Shopify

29 de outubro de 2020

It will help me show my store on google. Since all people use google to find their staff, new courses, products ..etc., and I need this marketing strategy. I used Instagram and Twitter paid campaigns and I did not have much good results. So I realize that Google does not support my Store, which is a drawback in my store, therefore I decided to fill this gap.

Tiny Coders
Arábia Saudita
8 months usando a aplicação
15 de setembro de 2020

We recently installed this app as we would like to expand our presence on Google Shopping thus far all is working well.

Apartment 201
Hong Kong, RAE da China
8 months usando a aplicação
11 de dezembro de 2022

My clients got happy after getting approval through my Fiverr service, an Absolutely Superb App. every E-commerce seller should utilize this app service. you can see the proof at https://www.fiverr.com/share/Eo0z0D .don't blame the app. equip yourself with knowledge.

Ripecolor
Estados Unidos
8 months usando a aplicação
19 de julho de 2023

Great app up to now and saves a lot of time! I have only just started using the app but hoping that it will continue to impress.

Floor Land
Reino Unido
8 months usando a aplicação