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I used Google Channel to list my products to expand my customer list and for faster sales.... Easy to use and free to download...
We have been using this app for over a year. However, in December 2021 we noticed that customers were using discount codes that are for internal employees, friends and families. It turns out that any 'active' discount code is being sent to Merchant Center and they in turn open it to the universe. We had to inactivate all our discount codes except for just a few. We had to cancel multiple orders where customers used them. Bad time of year, bad customer relations. We reported it immediately on that day (Dec 10) and have not gotten any word from support since. Multiple shops have reported this problem to no avail. Would be great to give the shop owner the ability indicate what channel the codes can be 'shared' on. Currently we are operating at a big disadvantage with no ability to treat our mailing list customers special.
Hi there,
William here from Shopify support. I understand you've had discount codes shared on the Google Merchant Center unintentionally. We appreciate hearing feedback like this as our team is working towards a permanent resolution to this issue. We do currently have a workaround which is to end the promotions within the Google Merchant Center. I'll follow up with you directly via email to discuss your account.
William | Shopify Support Specialist
Realy goooooooood it's very nice to used i liiiiiiiiiiiiiiiiiike si muuuuuuuuuuuuuuuuuch i advice tu toooooooo uuuuuseeeeeeeeedddddd it's practicaaalllll and it's easyyyyyyyyyyyyyyyyyyyyyyyh to user
Horrible, I verified my phone number and my website, but Google suspended my account because they said I did not do it. I talk to customer support and they said that I did it, then, they do not know about the problem ,and they will investigate more and give me an update 4 days ago. I keep waiting. This is my second store with problems with Google.
Hi there,
Thank you for taking the time to review the Google channel by Shopify. My name is William with Shopify support and I'd like to reach out to you to discuss the troubles you've been having with verifying your store.
William | Marketplaces Support Specialist
Shopify
quick and easy to set up, with directions on what to do. Was nice to be able to understand how to use the app
Realidad si me gusta mucho y se lo recomiendo a mas personas y muchos mas para todos ellos que usen muchas Google Analytics
Great Its good to have any website in the best search engine in the world Google to have a lot of sells I really enjoyed
I am not sure why so many people are giving this app a 1 star. I am a drop shipper my sales have gone up 3 fold and I just started 2 months ago. I highly recommend this app if you use google smart shopping campaign. I am downgrading my review I have over 1k items that are disapproved and even though Shopify is to handle the technical issues they are not. They said to remove some of your feeds, I can't remove the other feed I have on it because it will and has caused 693 more items to be disapproved. Please, Shopify get your act together on this app it needs to be a lot better. And not so many disapproved items. Even after I made them custom items. In fact it is worse than that it has me go thru to make them custom items but they stay disapproved.
Obrigado por ajudar nos passos da criação da conta e de expor os produtos para milhares de clientes.
its good but could have more info so that it was more user friendly and allowed novice people to know what they are doing