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used to work great for Australian stores (and still does) except they won't let more Australian stores sign up if they're not in USD
WISH I COULD GIVE THIS APP 0 STAR. TERRIBLE APP. WOULDN'T RECOMMEND IT AT ALL. PRODUCTS ARE KEPT IN PENDING, CONTACTED SHOPIFY AND GOOGLE SEVERAL TIMES AND THEY ARE NO HELP. VERY DISAPPOINTED WITH THIS APP, AS SOON AS ONE ISSUE IS FIXED ANOTHER ONE POPS UP... I GIVE UP!
Hi there,
Chris from Shopify here. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Chris | Marketplaces Support Specialist
Shopify
Small business dropshippers not welcome. Google will suspend dropshipping merchant and ad accounts due to "misrepresentation".
Absolutely the worst Google Shopping app. We installed this app after launching our site. Immediately our Merchant Center Account was suspended due to "policy violations:shopping add policies." After reviewing, Google states we are missing product data. How is this possible if Shopify has all Google fields populated? Contacted support and got generic support answers I could have got from Google. Two weeks after launch and we can't upload to Google and our Google Merchant account continues to be suspended. This just got uninstalled!! Don't waste your time on this app, unless you want your Google merchant account suspended for no reason!!!!
Thank you for sharing this review with us! A Google Merchant Center can sometimes become suspended following a connection to your Shopify store if you don't have any contact details displayed on your site. This is due to the fact that Google has strict guidelines for displaying contact information on a customer-facing website.
I’ve followed up with you via email so that we can continue to look into this with you. I look forward to speaking further. -Lizzy, Shopify Support
Terrible app. Beta tested this and was told there would be quick iteration. I told them it needed the full category list and bulk editing months ago.
Cannot believe this is out of beta and they are recommending other customers use it.
Shopify can be lazy but putting this out is practically negligent.
Seems to be a complete misunderstanding of how the Merchant Center is actually used - the approvals process demonstrates this. If the UPC code matches, they will list it as approved even if it lacks a category, age and gender. Yes, that might technically be approved but you can't use it an ad.
It just gets worse, I have my Merchant Centre Dashboard showing 25 products (100 variants) as disapproved and yet the app is showing only 3 products disapproved and has been for days. No if I work off the app I have no idea that I'm not showing 22 products in my current campaign. Seriously guys, Google Shopping is hard enough to work with in the first place!
Dear Shopify, Please find the people that wrote this app and SACK THEM NOW!
After years of using the old app I had set up a small subset of products to send to the merchant centre (using collection "Google Shopping") So what does this thing do? It dumps all my products across and I have to go through and remove them.
Using the app to modify and remove products is a nightmare, full of bugs and QA misses, testing must have been non-existent. When you hit the next page arrow it just brings the first page back.
It really scares me that Shopify would let this through, hopefully it is not reflected across other aspects of the platform,
Nachdem die App mehr schlecht als recht gelaufen ist (keine Übertragung von Grundpreisen; unterschiedliche Fehlermeldungen zwischen shopify-app und Google-Merchant-Center; die google-Felder einzelne Produkte lassen sich immer nur über die Gesamtansicht ändern; kein Support durch shopify, da immer wieder auf google als Problemquelle und App-Lieferant verwiesen wird; ...), werden unsere Produkte seit einiger Zeit nicht mehr synchronisiert und google löscht sie nach und nach aus dem Merchant-Center als 'abgelaufen'.
Absolutely ZERO sales. Used this app for several months and spent several hundred dollars. Got about 100K impressions, but still no sales at all.
ZERO ZILCH. Greatly Disappointed!!
This app still has a long way to go in terms of making it more sophisticated and intelligent enough.
Thank you for taking the time to share this review with us! There are many factors that can contribute to conversions when using an ad campaign. For example the content of the ad itself, the landing page it leads to as well as the product for sale and product description.
I’ve followed up with you via email so that we can look over your campaign and your store together to work towards bringing in sales! -Lizzy, Shopify Support
This app is useless only works if your store sells in USD. Shopify needs to fix this asap!
We were told wait 4 weeks and once google started collecting results from traffic we would see the impressions start to increase, 6 weeks in with a commitment of $50 per day, and no results! Very poor app for Google to put their name to it, and not be hands on to fix the issues considering the power of Shopify stores.
I think the number of 1 star reviews tells the story.
Hate leaving bad reviews.
Cheers
John
www.Hellodrinks.com.au
Online Liquor Retailer
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