Avaliações (9 118)
Refinar
-
Por classificação
Compte Merchant Center suspendu car votre application est nulle. Attention ne va pas chercher les codes EAN des produits et Google vous pénalise... Appli à éviter.
Hi there,
Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer further support.
Vance | Shopify
Absolutely terrible support and very unclear on why account keeps getting disapproved. For 2 months I tried contacting helpdesk regularly and they always deflect the questions and buy time. Its very frustrating working with google and they need to get their act together. Don't recommend...
Hi there,
Charlotte here from Shopify support, thank you for taking the time to install and use the Google channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.
Charlotte | Shopify
Never worked, products stuck in pending and there is a notification that is could take Google 10 days to review but Google support said the products never made it to them. Started a campaign somehow, wasted a bunch of money on who knows what it was advertising.
Thank you for sharing your feedback, we truly value your opinion and appreciate you taking the time to share it with us here so that we can make any necessary improvements.
I’ve followed up with you via email so that we can discuss this further and I can then share your feedback to our development team. Hope to hear from you soon! - Emma, Shopify Support
DO NOT UPDATE! Downloading this new app version and deleting our old Google Shopping app was a huge mistake. I have since had to disconnect the account and try to get our feed going another way because this app is so awful!!
Google flagged all of my handmade by myself products as misrepresented, and then failed to provide me with a solution to fix them
Hey there,
Thanks for taking the time to leave a review! I've sent you an email detailing some ways to get in touch with Google directly in order to get this solved. I look forward to hearing from you! - Jake, Shopify Support Specialist
I have given up on this App now. The GTIN error which appears on all my products now just doesn't get fixed. I have read articles, tried everything and reach out to support and was given a 'solution' which doesn't make any sense and doesn't apply to 'non-custom' products. Great, that its free! But not great that it actually doesn't work properly. I have seen so many stores asking the same questions but there is no solution.
Hi there,
William here from Shopify support. I see that you're having an error with the GTINs, barcodes, or manufacturer part numbers associated with products on Shopify and syncing this information to the Google channel. I'll send you an email on how we can resolve this specific error with details specific to your store, look out for my email.
William | Marketplaces Support Specialist
Awful. I had policy issues. I hadn't added policies to store. Added them. Continued to have policy issues. Nobody at Google could help me.
Hi there -- thank you for your review and feedback. We will reach out directly to see if we can be of assistance in getting your policy issues resolved.
Sempre tem alguma coisa errada nos anuncios, você corrige tudo oque eles estão pedindo, e apos corrigir aparece outro erro, estou testando a listagem gratuita para ver se faço uma campanha paga ou não, mas parece que o google faz de tudo para a sua listagem "gratuita não ser aprovada", eu corrigi todo os erros que eles pediram, muitos dos meus produtos foram classificados como "adultos", e que por isso não foram aprovados para o shopping, na minha loja vendo artigos para casa, oande que isso e produto "adulto" ?...o google fala que a minha listagem gratuita foi aprovada, porem o search console fala que o site não foi aprovado, eu não sei em quem eu acredito.
This app is horrible, I want to sell it on google and the merchant center won't let me, it always appears that everything has been disapproved and never approved in my store, EVER! I want to sell products and have new customers come to my store, please help me remove this misrepresentation that interferes with google ads, I can't take it anymore, I did everything, my policies are clear, there's nothing to do with the scam, I want to put my store on Google and get it approved, please, for the good of entrepreneurs who want to start selling on the internet.
Hello there and thanks for taking the time to leave a review. We are sorry to hear this has been a cause of frustration for you. Google's policies are in place to protect merchants and consumers. If you would like to learn more about this particular policy and how you can request a re-review, please visit: https://support.google.com/merchants/answer/6150127?hl=en&sjid=15068795589301841412-NA
For further questions, feel free to reach out to our support team: https://support.google.com/merchants/contact/shopify_3p_support_app
this app gave me cancer. avoid at all costs.