Avaliações (8 714)

Avaliação geral
4,6
Pontuação por nível de classificação
  • 71% das classificações são de 5 estrelas
  • 12% das classificações são de 4 estrelas
  • 3% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 12% das classificações são de 1 estrelas
15 de setembro de 2022

I am currently trying to use this app so I can connect my google merchant with my Shopify, but because I am located in Canada the required shipping details needed for Google merchant are limiting and hard to follow/use. I am still trying to configure the shipping manually within Google Merchant, but it has proven to be extremely difficult and has been a constant battle to set up....

Worthy Jams
Canadá
29 days usando a aplicação
Editado a 2 de junho de 2023

Avoid! Worst support ever. You will only get copy and paste answers that are generic so look for another app. I cannot understand why Google does not put just a bit effort into this. I have started 4-5 support tickets with no-value reply and they seem not really interested to solve, in some cases, they reply back to Shopify.

The conversion value does not work correctly between the app and Analytics/AdWords. Incorrent title displays between Merchant Center and Shopify.

Sanojtape SE
Suécia
17 days usando a aplicação
Questão respondida por Google LLC 5 de junho de 2023

HI -- Thank you for your feedback. I've reached out to you privately to try to identify and address some of the issues you may be seeing here.

Editado a 18 de novembro de 2019

Good......Even Chinese could buy things through google shop, it is still a helpful tool for Chinese business people

TWS earphone
Hong Kong, RAE da China
1 day usando a aplicação
3 de agosto de 2022

So I attempted this morning to add this. Two issues. First, it created a brand new account under my main google merchant center login. This is not what I wanted. I am a trusted store, have local and Buy on Google set up under my other account. Why would I want to start from scratch. The other issue is that I have sub-accounts under my main google merchant center account. It allowed me to select from them, but didn't list the actual sub-account I needed to connect to. It only listed three of the four sub-accounts I have. I have no idea why it didn't list them all. We do live shows every month and have over 85,000 followers on Youtube. I think this could be awesome if you can help me to get it to work and I would change my review to 5 stars.

Moriartys Gem Art
Estados Unidos
17 days usando a aplicação
8 de fevereiro de 2020

great app for managing google ads campaign, simplifies the process of running shopping ads and smart shopping campaign. great job..

THUGS OF DEALS
Índia
1 day usando a aplicação
3 de fevereiro de 2021

The free listing is working well but I am struggling with the Merchant Center. I don't see what is wrong with my shop because they suspended my account "due to policy violation: Misrepresentation". I am stuck here!

imoongadget
Reino Unido
About 1 month usando a aplicação
Questão respondida por Google LLC 4 de fevereiro de 2021

Hi there,

Jordan here from Shopify. Thank you for taking the time to leave a review of the Google channel app. We greatly appreciate your feedback.

I would love to help you navigate the policy suspension placed by Google. I will send you an email to open the lines of communication, where we can work together to resolve the account suspension.

Jordan | Shopify

22 de abril de 2020

This app has helped me a lot in converting visitors into buyers!i dont see much they should improve anyhow!so far its a great one

friendly pow
África do Sul
17 days usando a aplicação
2 de janeiro de 2020

Using this app is like being dropped in the middle of a maze of razorblades blindfolded. Sure, it automates a lot for you. But it leads you right into a trap where your products and account are automatically suspended by a bot and no lifeline to get you out.

Oh, and the support form doesn't submit. Bandits.

House of Grouse Design
Países Baixos
16 days usando a aplicação
Questão respondida por Google LLC 2 de janeiro de 2020

Hi there, my name is Jonathan and I am member of Shopify's support team!

I'm sorry to hear that you've been having trouble with the Google Shopping app. We appreciate your feedback, and would love to hear more about your experience so that we can do our best to help and share your feedback with our developers.

I am going to follow up with you via e-mail to offer some solutions for account suspension with Google as well as to discuss the overall experience you've had thus far. Please be sure to check both your inbox and your junk mail for the e-mail!

Thanks,

Jonathan - Shopify Support

21 de abril de 2022

I've had nothing but problems since adding Google to my Shopify store. After carefully reviewing all the information on my website, all information is intact and not misleading. My website business email was rerouted to my gmail account in Feb it worked good. Now it's disabled??? Google Merchant error states my account is not linked but I have a Google Customer ID number? I continue to get emails from Google saying my merchant account is suspended? Vague with no clear explanation nor direction. This is extremely frustrating and time consuming with no results. As a solopreneur trying to maximize my website's visibility, this is not the best use of my time...HELP!

Urban PentHouse
Estados Unidos
16 days usando a aplicação
Questão respondida por Google LLC 21 de abril de 2022

Hi there!

Paola here with Shopify! Thank you for taking the time to leave us your feedback. I completely understand how a Google suspension can be confusing. Google does not share with us further details on why they have flagged an account, although I truly wish they did. From our end, we can only provide you guidance based on our own experience. But at the end of the day, it's totally up for Google if they will lift the suspension or not.

With that being said, I will be reaching out to you through email shortly to offer all the support we can from Shopify's perspective. We want to ensure that you have the right tools for your business to succeed.

I look forward to chatting with you!

Paola | Shopify Support

15 de março de 2019

Products show up as pending even though they've been approved in my Merchant Account. There was an error with the initial sync which google fixed at their end. Overall, this doesn't seem to be a very slick app.

Craftwalla
Reino Unido
16 days usando a aplicação
Questão respondida por Google LLC 12 de abril de 2019

Hi, there! Thank you for your review. We're always looking for ways to improve and your feedback will help us to do so. I've followed up with you by email to discuss your experience. Look forward to speaking with you there! -Emma, Shopify Support