Google & YouTube , 7 944 avaliações

Avaliação geral
4,5
Pontuação por nível de classificação
  • 70% das classificações são de 5 estrelas
  • 12% das classificações são de 4 estrelas
  • 3% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 13% das classificações são de 1 estrelas
17 de agosto de 2023

SO easy to get my products onto Google shopping. Instructions are there and simple to follow. Made my life easy.

AKOYA
África do Sul
5 months usando a aplicação
Editado a 28 de agosto de 2023

The worst customer support ever. Very disappointing. My Merchant account has been suspended for "misrepresentation" and Google won't tell me what's wrong. All they say is follow our policies. It's kind of a riddle that you have to solve. Worst part is there's no customer support. Also been having other issues with google workspace and again no customer support, even though they mention 24/7 customer support for google workspace, which is "misrepresentation". There's no customer support at Google Period. I bet their reply to this review is "learn more about our policies". Extremely disappointing!!

Cherry Pick
Estados Unidos
10 months usando a aplicação
9 de agosto de 2023

My products don't show in google as Google are blocking them. There is no help either to help you fix what the issue is. You don't get a straight answer from anyone as to what exactly the issue is which is causing your products to be suspended from the platform.

Lunas Dressing Room
Reino Unido
5 months usando a aplicação
9 de julho de 2023

After trying all possible support option i am writing this review! My Google Merchant account was all set and i was using a third party app to connect my shopify products with Google Merchant. When i found this official app i was happy to see this and I moved to this App. After few days I got email my account is suspended due to "Misrepresentation" After doing All review from my end and trying to update my website more better i requested review but nothing works.
I contacted Support Live chat of Google Merchant many time and they even also says everything is perfect and when they forward my request to Team for review again it say misrepresentation.
Our store is following all google guideline provided by google on their support pages but the reason of rejection was always same "misrepresentation" when i ask i happy to fix it but give me some exact guide and they always refuse to explain. they says to read support form again and again.
After tried everything I delete my old merchant account by thinking it might be glitch and i again created new one on same email and unfortunately after 3 days of working it again suspended with same reason.
I did a lot of changes and testing many things and done many reviews but no one able to guide me what actually the issue is.
Once a live chat person guide me about the speed issue might be the rejection reason I fixed it as well. My business details are all clear. my product description, images, titles EVERYTHING is perfect.
I have option for customer to review, i have all policies page with proper explanation. Our business selling only those product that are allow by google and so one.
everything was fine but I always see misrepresentation AND NO MORE SUPPORT.

I wish if someone give me exact guide i immediately solve the issue but at least tell your users what we missed. I have verified merchant on Pinterest and we have all social media active only missing to list our business on google and it looks like: GOOGLE ignore new startup!

wish to get a good response after this! I would love to update this review very soon to tell users GOOGLE Team finally helps me and i able to list my product again, wishing for better luck.

THANNK YOU.

QEEPIN
Estados Unidos
21 days usando a aplicação
Questão respondida por Google LLC 10 de julho de 2023

Hello there. We are sorry to hear this has been a cause of frustration for you. Google's policies are in place to protect merchants and consumers. If you would like to learn more about this particular policy and how you can request a re-review, please visit: https://support.google.com/merchants/answer/13447091?hl=en&ref_topic=13402337&sjid=15119101867569295281-NA

I see you have already been in touch with our support team and hope this leads to a successful resolution. Thank you again for the feedback - we will be sure to share it with the relevant teams.

30 de setembro de 2023

there is nothing to say, this is the best app ever

Alkebulan Prime Store
Canadá
5 months usando a aplicação
6 de dezembro de 2023

Great support

Mr. Lid
Estados Unidos
4 months usando a aplicação
6 de julho de 2023

best app to connect my shopify store to google analytics 4 easily. i can find the analytics data within seconds.

SHEWONZ
Índia
3 months usando a aplicação
4 de outubro de 2023

Faced some problem in the start but after that every thing is going good

Ease cart
Reino Unido
3 months usando a aplicação
24 de julho de 2023

Let me share my amazing experience with Google and YouTube! Throughout the app, this platform has become an integral part of my shopify everything automated in my daily life.

EasyQuickly
Austrália
6 months usando a aplicação
31 de julho de 2023

As an first time user, I find quite easy to use. And if you do something wrong, just be patient 1, 2 days and you'll receive an e-mail with all steps for how to fix.

BOX-TEE
Reino Unido
18 days usando a aplicação