Değerlendirmeler (8.257)

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13 Nisan 2020

Google Shopping has been a key feature in helping me grow my online business and to build up my ecommerce site.

All About That B0W!!
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:2 yıldan fazla
18 Ekim 2020

I am really very impressed, it is very powerful app to generate traffic on your website. Very easy to setup and instant result....

RpaOnlineStore - Ram Prasad Agencies
Hindistan
Uygulamayı kullanma süresi:2 yıldan fazla
28 Aralık 2022

Trash app, does not work properly. Have a page for refund policy, have it in the navigation menu, have it in the footer and still google sales channel keeps prompting me to add refund policy. Does not work properly.

Toronto Brow Shop
Kanada
Uygulamayı kullanma süresi:2 yıldan fazla
Google LLC yanıt 29 Aralık 2022

Hey there,

Brett here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing getting the channel up and running. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address your concerns.

Brett | Shopify Support

22 Kasım 2020

So far so good. I am still going through the set up process and my site is about to go live. I like the free marketing tips and app available.

DJ Chillz
Birleşik Krallık
Uygulamayı kullanma süresi:2 yıldan fazla
16 Mart 2021 tarihinde düzenlendi

A very useful app for publishing your products on google. oflate cannot control Affiliate and dropshipping products from being published to merchant center.

Helmet Don
Hindistan
Uygulamayı kullanma süresi:2 yıldan fazla
11 Aralık 2023

Relativamente simples, porém muitos erros que retornam, não são claros e um tanto genéricos. Não diz onde está o erro, meio que você tem que adivinhar e encontrar por si os problemas que ocorrem lá no MERCHANT CENTER, e os sistema não diz que é lá. O Google precisa melhorar a comunicação, que já foi pior, mas continua muito ruim. Seria melhor dizer o problema, onde é que está, e como concertar. Evitaria o suporte, que não veio, chegou depois de eu ter adivinhado onde estava. Eu me batendo e achando que seria falta de informações lá no Shopify, mas estava no MERCHANT CENTER, que era uma coisa simples.

Leve de Tudo
Brezilya
Uygulamayı kullanma süresi:4 ay
Google LLC yanıt 13 Aralık 2023

Olá e obrigado por reservar um tempo para deixar comentários detalhados. Planejamos lançar melhorias em um futuro próximo que devem resolver suas preocupações sobre os erros de produto não serem claros e também sobre não ser possível corrigi-los facilmente no aplicativo. Fique atento para estes lançamentos nos próximos meses! Como todos os comentários que recebemos, compartilharemos o feedback com as equipes de produto relevantes, pois estamos sempre buscando melhorar nosso aplicativo e nossa experiência de suporte. Obrigado novamente!

3 Kasım 2020

I'm surprised how easy it all went. So far there has been no problem. Maybe everything together with the setup took 5 minutes.

musikershop24
Almanya
Uygulamayı kullanma süresi:2 yıldan fazla
18 Ocak 2020

i haven't used this app yet but have hard amazing things, actually gets me quite emotional. rip jeffery eppers

SAINT LOUIS
Birleşik Krallık
Uygulamayı kullanma süresi:2 yıldan fazla
11 Mayıs 2020 tarihinde düzenlendi

I do like Google Shopping I would like to understand all the power that it has and some training Webinars would be useful.

Song Lyrics Art
Kanada
Uygulamayı kullanma süresi:2 yıldan fazla
20 Ekim 2021 tarihinde düzenlendi

Very unhappy with this app and with Google. Everything was sailing along fine and smooth until I changed the name of my website last week. Almost immediately, my Google account was suspended for "misrepresentation". Wait. What? Yeah.
Since that time, I've tried every which way I know to resolve the issue - all to no avail. I have kept asking for reviews of my account and Google allegedly reviews my site but still won't advise me as to what's being "misrepresented" so I can fix it. It's like David (Doug) versus Goliath (Google).
Now, over the past week, I am hearing a lot of other people/businesses are also having the same issue (Google is citing them for "misrepresentation" too - it seems to be the "in" thing now). And, the only thing I can figure is my name change has thrown Googles computer/servers off and, while their servers are crawling my same site with a new name, perhaps they "think" its a different site? I don't know.
Additionally, when I look at my product listings in merchant center, most of my products were last fed/crawled/updated in September BEFORE the name change and there doesn't appear to be any way in the app or in merchant center to force an updated feed. So... Google won't tell me whats wrong, the app won't tell me what's wrong. So I am left with no choice but to close/cancel my Google accounts and remove the app - clearly a real pain in the XYZ. So much for all the work and effort to try to make Google happy.
In any case, I don't need this added aggravation, nor does anyone else and, whereas Google refuses to advise me of what exactly is wrong, I have to conclude there is nothing wrong and this is a case of false accusations.
If business partners cannot trust each other, it's time to separate.

Douglys.Com
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:2 yıldan fazla
Google LLC yanıt 25 Ekim 2021

Hello there,

Paola here from Shopify. Thank you for taking the time to provide feedback on your experience. I completely understand how frustrating this experience was for you. Although Shopify has no participation in Google Merchant Center Account's suspensions and Google does not share with us the reasons why they suspended an account for Misrepresentation, I'm happy to share some suggestions based on our experiences. I will be reaching out to you shortly through email. Looking forward to chatting with you!

Paola | Shopify