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This is an awful app. I sell thousands of products from big brands that have barcodes. Nearly every product just reports back with 'Missing GTIN' because there is an issue with the way the app sends the information to google.
If you search for this issue it has been going on for years with hundreds of people writing about it in reviews, and youtube videos etc. Yet shopify support don't "get it" and have not fixed the issue. Completely pointless app if you're selling third party barcoded products as they wont list on google shopping.
Hi there,
Nate here from Shopify. Thank you for sharing your feedback regarding your experience with the Google channel app. We definitely want to make sure that you get the support you need regarding the issues you are facing with the Google Channel, and there may be a way to resolve this on your store. I'll be sending an email out to open up the lines of communication and help where I can.
- Nate | Shopify
I used to install G. shopping and it did so fast and smooth I couldn't believe it. Make sure you try it first on Shopify before you lose a couple of hours at Google Merchant. JS
The new Google Shopping app took all the controls away that you need to make if function correctly.
I love Shopify, but their shipping system absolutely stinks and isn't even close to accurate for my products. I ship some items regular UPS and others ship by semi-truck. I also ship from several different factories across the US, and Shopify can only handle live shipping from one location. I have to use an 3rd party app to help with shipping. So this app can handle the shipping, I have to tell Shopify that this isn't a physical product, so it doesn't need to be shipped. If I don't do this, Shopify would try to add Shipping on top of the shipping the app's charging. This works real good for my customers.
Problem is, the Shopify's Google Shopping App is telling Google that my product is FREE Shipping. Google Shopping is advertising to my potential customers that I'm giving them FREE Shipping, when it could be $675 or so. That's a pretty big shock, when they see FREE Shipping.........then Shipping for several hundred dollars.
The old version of Shopify's Google Shopping App gave you access to the shipping settings. The new version, doesn't even have any shipping settings. No settings for it at all. Just settings like color and ect. Nothing for Shipping.
Hi AccuBrass.com, thank you very much for this very detailed and excellent feedback! It is feedback like this that is invaluable for updates and suggested changes for our developers. Now luckily, we have had a few updates since the time of this post. For example, we have added multiple store locations which should aid your store - https://help.shopify.com/en/manual/locations?utm_source=gurucopy&utm_medium=link&utm_campaign=Gurus#undefined and we have also, updated the Google Shopping app since.
I will be emailing you as well with extra information and you can reply to me there as well. Thank you very much!
Niall, Shopify Support.
buona..........................................................................................................................
I really like this it’s an amazing app it helps a lot and it’s the best I’ve ever used
And I’m gonna go make a good use with it
Guys what's the problem? The plugin does not work! He doesn’t submit the feed to the Merchant Center. They banned all my stores for breaking the rules! What to do???? I'm in a panic. My customers are in shock! 5 stores and everyone went out due to errors in your plugin!
Hi,
I'm Cíara from Shopify support, thanks for taking the time to review the app. It's never good when your products don't correctly sync across, so I'm going to follow up with you directly via email, so we can get to the bottom of what's going on, and get this fixed for you.
Keep an eye out on your email for my reply!
Cíara | Shopify Support
no permite publicar mis alimentos y es muy complejo darlo de alta, no me explican por que no los puedo vincular.
i have been attempting to remove channels from Google merchant center for several months. It is a terribly cavernous workflow to get simple things done. Just an awful experience.
Hi there,
Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
In case the resolution lies with Google, we’ll arrange for this to be raised with the appropriate team to work through the issues with you.
Charlotte | Shopify
1/ The app is not reconnect back inside shopify the tap of reconnect the account ?? 2/ put option of changing the account with another email3/the scan is not functioning totally why? the website Build in MCS if it is scanning then it helpful @100% instate of manfully paste the tag when setup google analytics and other things i faced i will write back here again 4/ about the analytics and all this huge topics here and there just turn all this writing into vides specially nowadays with the help of the CHATGPT it turn all this writings to videos' fully fast without incurring additional cost or efforts yah and there few videos BUT ITS for the advance antalgics i think it will be very helpful and it will address all peoples knowledge and levels even EASY to share as videos think about it please . thanks for give me chance to write for you google .
I use this App to get in front of more people! A lot of people search through Google! Why not be there for them to find you!