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This app seems to tick over ok in the background, I keep the spend low and leave it and it seems to grow momentum the longer it stays active. But i wouldn't expect too much?
I see a lot of great reviews and I agree that overall, this app is great however, I can NEVER delete a campaign because it creates a glitch where the ad is deleted in Google ads but still shows active in this app and thus prevents me from creating a new smart shopping campaign. I'm not sure why this happens and no one at Shopify can explain it either but it is really frustrating. Just something to keep in mind.
Hey there,
Thomas here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing with your campaigns. We're going to look into this and follow up with you via email to open up the lines of communication here so we can see how we can help you further.
Thomas | Shopify
still need to learn more about it, so i hope it will be helpful in the near future. thank you very much.
Hey there!
Charlotte here from Shopify Support. Thank you for taking the time to share your feedback with us. I would be happy to follow up with you and help you through any questions you may have about using the Google Channel! I will send you an email so that we can chat further! Also keep in mind, anytime you need support, you can click on the "Get Support" button in the top right corner of the Google Channel. This will send your request/question directly to our support team.
Charlotte | Shopify
Why did it change from the previous version. Can't us this now because we don't sell in USD
I like how it connects with Google. I would like for it to be on every user's home page but I understand it doesnt work like that lol
The app is very easy to use and great for those that are not computer savvy. It allows small business owners to access the internet.
My account was suspended due to misrepresentation its unbelievable so many people this happening too right now, come on google shed some light so people can correct the error
Hi there,
My name is William with the Shopify Marketplaces team, this app is actually made and supported by Shopify not Google. As such we would not have the specific reason for your suspension. We do typically provide some steps to mitigate misrepresentation suspensions but the final decision rests with Google. I will still reach out to you to discuss your store specific details.
William | Marketplaces Support Specialist
Shopify
Much easier to set up than other platforms I've used and it gives you clear, concise forms to allow you to customize your campaign and set budgets
Application indispensable et facile à configurer, je la recommande pour toutes les personnes qui sont dans le e-commerce.
I used this app to help me setup my account just using my phone.
I honestly didn’t know what to do. But I’m grateful for the help. Thanks guys