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Have used for about 2 years and it was very easy to use. But recently (January 2022) this has not been syncing my GTIN's and I get a warning on my Shopify dashboard that most, if not all of my products, have a publishing error on Google due to missing GTIN. All of the applicable products have the correct GTIN entered in the GTIN field.
Hey there,
Adil here from Shopify. Thank you for providing that feedback. I'm sorry to hear of the product issues, specifically with GTINs, that you are facing on the Google channel. We do want to make sure that the channel is working as expected for you so I'm going to look into this and follow up with you in an email to see what I can do to resolve this.
Adil | Shopify
nice one.. a bit expensive if i may ssay thou ..although might be worth inice one.. a bit expensive if i may ssay thou ..although might be worth itt
I'm more than a little confused. It has me jumping form place to place, and it tells my my account is suspended for "suspicious payments" when I haven't even provided banking/payment information yet.
Hey there!
Claire here from Shopify Support. Thank you so much for taking the time to leave us a review. I'm really sorry to hear of the struggles you were facing with getting set up.
I would love to talk to you further and better understand the issues you were facing to see what we can do on our end. I will send you an email to open up that line of communication!
Claire - Shopify
The links between some of my products and Google are not working. I've been making changes to see if they will be approved. It's not that easy to connect the products.
Fast uploads! The upload picture function is fast and easy to use. The overall setup is easy to use and edit, it went smoothly.
Hey there,
Robyn here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is truly appreciated. I'm so happy to hear that the set up went smoothly for you. I'm going to take a look into your store and follow up with you in an email to can see if I can help in any way.
Robyn | Shopify
I've only just started, so I'm not savvy on its use right now. Check back with me later and I'll be happy to review it more.
Hey there! Thanks for taking the time to leave us a review. I'm excited to hear that you are getting started with Google shopping. I'll follow up with you via email with some handy resources, and also to start a line of communication in case you need any help along the way!
Amy - Shopify Support
NO ME DEJA PUBLICAR NADA. SE HA BLOQUEADO LA FUNCION Y NO ME DEJA HACER NADA. NO SE COMO ARREGLARLO.
I think it is ok. I used this app and it works for me. My experience was good. but I think I could have benefited more if Google approach was not so aggressive. Like I submitted this review 5 times and I needed to write more to make it submit.
Hey there, Spencer here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Sorry to hear of the struggles you were facing with product approvals. A member from our team will follow up with you in an email within the next few days to open up the lines of communication here so we can see if we can help you any further with getting the app set up and working for your store.
Spencer l Shopify
I want people to be able access things like our trading hours, location and our online shop with ease so they can view our various New Zealand handmade products. I also want them to search for products listed on our online store.
I have noticed that if someone searches for a product on Google for example
Woolen Jersey, for some reason my store does not come up this can be a little fustrating
not bad need to get sale and improve customer service .....................................................................................................................................................................................................................................................................................
Hey there,
Claire here from Shopify. Thank you for taking the time to share your feedback with us. Our team are consistently working to improve the app and add functionality to suit our Merchants wants and needs. I'm going to follow up with you with an email to open up the lines of communication here so I can provide your feedback to my team.
Claire l Shopify