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This app is nothing but a pain. you cannot delete a current campaign and recreate a new one. app is not responding. stay away from this one
Hi there,
Thomas here from Shopify. Thank you for sharing your feedback regarding your experience with the Google channel app. We definitely want to make sure that you get the support you need regarding the challenges you're running into with regards to a campaign deletion. We'll be following up with an email to open up the lines of communication and help where I can.
Thomas | Shopify
Won't even let me "Connect a Google Account". Button does nothing.
everything look good until now easy installation and fast start
The feed is not refreshing, example: I have changed some price in the shop and the feed not changes... so G-ads disapproved the items... then I found out in the Merchant Center the products will be expire in 3 day, because the feed is not refreshed in the last 30 days. I have tried to remove then add item to feed... not worked. Also tried the add new products to the shop maybe the feed will be refreshed, but no luck. So in the short term the APP was good but after 30 days it is useless. :( We just created a manual feed...
alles okay
Shopify is good platform and very easy to work with! I would recommend it to other shoppers who want the online store.
This app is acting up within the choppily platform. Still trying to understand it let alone get into the actual app LOL it won't let me
Hey there! Thanks for leaving us a review.
My name is Jonathan and I'm a member of Shopify's support team! I'm sorry to hear you're having some trouble accessing and getting started with the Google Shopping app. That's frustrating!
If it's okay with you I'm going to shoot you a quick e-mail and get a little bit more information about what's going on on your end and see how we can resolve it. Look out for that message!
Talk soon,
Jonathan E. | Shopify Support Guru
Too many data discrepancies! The dataLayer implemented thanks to the Google Ads integration is not deployed properly - for some purchases it works, for some others it doesn't. Impossible to know why.
Thank you for the review! We are sorry to hear you are seeing data discrepancies and will be in touch to futher investigate and try to resolve for you. You're also welcome to open a case with our support team at: https://support.google.com/merchants/contact/shopify_3p_support_app
Takes some time getting the product errors worked out but it is a good app
Glad to hear you got those issues worked out and the app up and running. Thanks for the feedback!
Super easy to use and very helpful information that got me to the end result I needed to complete the tasks.